Job Description

Shift Supervisor

We are looking for qualified, friendly, motivated, and detail-oriented Shift Supervisors to join our highly skilled and fast-growing team!

CC Holdings Restaurant Group offers:

• Weekly pay
• Bonus programs
• PTO
• Insurance contributions
• 401(k)
• Employee discounts
• Growth opportunities

We are a locally owned and operated restaurant group with café locations throughout the Indianapolis area.

At CC Holdings, our team is dedicated to serving both guests and team members through our HEART Culture:

• Heartfelt
• Efficient
• Accountable
• Respectful
• Team-Oriented

We are hiring Full-Time and Part-Time Supervisors (including Sandwich Artist/Cashier/CSR responsibilities) for our Brands (Java House Bistro, Lift Off, and Shapiros) location at the Indianapolis International Airport.

If you are looking for a fun, fast-paced work environment with growth opportunities, this could be the perfect fit for you.

Schedule & Location Details

This position is located at the Indianapolis International Airport and operates:

• Monday through Sunday
• Nights and weekends required
• 5:00 AM – 11:00 PM (shifts vary)

Target Start Date

The anticipated start date for this position can range from late June through August, depending on hiring and onboarding timelines.

Requirements

Position Requirements

• Must have a valid driver’s license to obtain an airport parking pass
• Supervisory experience in the food industry preferred
• Flexible schedule availability required

Responsibilities

• Oversees daily shift operations and employee performance
• Maximizes customer satisfaction by handling requests and resolving complaints professionally
• Maintains a clean, organized, and fully stocked workspace
• Ensures smooth daily production and service operations
• Performs sandwich artist, cashier, and CSR responsibilities as needed
• Prepares sandwiches, wraps, salads, and protein bowls according to Nature’s Table standards
• Maintains food safety, sanitation, and quality standards at all times
• Processes cash, debit, and credit card transactions accurately
• Balances cash drawers and follows all cash handling procedures
• Provides excellent customer service and promotes a welcoming environment
• Assists with training and mentoring new team members
• Supports operations while maintaining company standards and culture

Additional Leadership Responsibilities

• Lead the shift from start to finish (opening, mid, and closing shifts)
• Set the tone for urgency, hospitality, and professionalism
• Ensure proper station coverage and team positioning
• Adjust staffing in real time based on business volume
• Maintain smooth service flow and prevent bottlenecks at the register, expo, or kitchen

Qualifications

• Prior supervisor, sandwich artist, cashier, or CSR experience preferred but not required