Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts , this job is for you!
What will you do?
You will get to oversee the proper operations of all shop activities that revolve around making our sweet treats and inspiring customer wonder. This includes training our Krispy Kremers to assist customers in a fun and joyful way. Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready!
You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.
You'll make sure the uniforms are clean and tidy, and that the shop is always clean too. You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player. There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special!
You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.
On the move
Get ready to get moving!This isn't the role for someone who wants to sit all day. You'll be packing doughnuts (gently!), sweeping, mopping, engaging with our guests and fellow Krispy Kremers, and helping in all aspects of the shop. Keep in mind our shop is a dynamic environment, it might be warm and a bit noisy by our equipment or chilly on a loading dock.
What you should have
You are 18 years of age or older, you're flexible to work any day of the week, and you're reliable. You have great organizational skills, and enjoy communicating and leading others. You preferably have a high school diploma or GED.
“You are applying for work for a franchisee (Franchise Name) of Krispy Kreme, not Krispy Kreme Corporate, or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”
Awesome Doughnut, LLC is the exclusive franchisee of Krispy Kreme Doughnuts in Southern California.
Great Circle Family Foods, LLC was the exclusive franchisee and area developer for Krispy Kreme Doughnuts in Southern California. Great Circle launched the Krispy Kreme brand in the Southern California market in 1999, solidified it as a part of [national] pop culture, and quickly garnered more than 50% of regional doughnut market share. By 2018 it operated 17 retail locations, and earned respect for its visionary marketing, demonstrated excellence in operations execution and unit-level profitability. Great Circle's senior executives were honored to serve on both the Krispy Kreme Doughnuts Franchisee Advisory Council and Marketing Advisory Council.
One of Krispy Kreme Doughnuts’ largest and fastest growing franchisees, Great Circle earned the 2000 Krispy Kreme Doughnuts “Area Developer of the Year” award and the 2001 and 2002 awards for maintaining system-leading standards in Quality, Service and Cleanliness. In addition, the company has repeatedly been recognized as one of Restaurant Finance Monitor’s top 200 restaurant franchisees, was the winner of the 2003 Hospitality Technology Edge Award for Quick Service Restaurant IT Project of the Year, and received the 2002 FS/TEC Technology Innovation Award. Great Circle has been recognized as Krispy Kreme Doughnuts' global sales leader every year since 2009. At the 2017 Krispy Kreme Doughnuts Global Partner Summit, Great Circle received five sales awards!
Great Circle and its team members entered into a joint venture partnership with Krispy Kreme Doughnut Corporation (DNUT:NASDAQ) called Awesome Doughnut, LLC, formed to operate and further develop Krispy Kreme Doughnuts opportunities in Southern California.
