The Old Colony YMCA Brockton Boy's Detention Program is seeking a dedicated and experienced Shift Supervisor to oversee the daily operations of our residential detention Program. Under the supervision of the Shift Administrator, the Shift Supervisor is responsible for the overall management and coordination of activities during their assigned shift. This role ensures strict adherence to program policies and procedures by the Youth Care Advocate staff and provides direct supervision and support to these team members. The Shift Supervisor plays a key role in maintaining a safe, healthy, secure, and clean environment for all youth, ensuring that each individual is treated with respect and dignity to promote their self-worth and personal development. Additionally, the Shift Supervisor is expected to lead by example and demonstrate strong leadership, crisis management skills, and a trauma-informed approach to working with at-risk youth, consistently upholding and demonstrating the core values of caring, honesty, respect, and responsibility.
Qualifications
Ensure facility operations are in compliance with all OCY, DYS and EEC policies, procedures, and state licensing requirements.
Oversee safety and security protocols, including headcounts, incident reporting, and emergency procedures.
Serve as the on-site leader during the shift, making real-time decisions and providing crisis intervention as needed.
Monitor staff performance and provide guidance, coaching, and accountability.
Facilitate shift change communication, ensuring accurate documentation and follow-through on critical matters.
Support the implementation of behavior management plans.
Conduct regular walkthroughs of the facility to ensure a safe, clean, and structured environment.
Collaborate with clinical, educational, and administrative teams to support youth progress and program goals.
High school diploma or GED required; associate’s or bachelor’s degree in Criminal Justice, Psychology, Social Work, or related field preferred.
Minimum of 2 years of experience in a residential, juvenile justice, or similar youth care setting.
At least 1 year of supervisory experience preferred.
Strong understanding of trauma-informed care, de-escalation techniques, and behavioral interventions.
Ability to remain calm and make effective decisions under pressure.
Excellent communication, documentation, and leadership skills.
Website: www.oldcolonyymca.org
Twitter: @OldColonyYMCA
Facebook: www.facebook.com/oldcolonyymca.org
Instagram: @oldcolonyy
YouTube: www.youtube.com/user/oldcolonyymca
Since 1887, Old Colony Y (OCY) has worked tirelessly to effect lasting personal and social change. Old Colony YMCA is a charitable, non-profit Association committed to the development of strong spirit, mind, and body, guided by Judeo-Christian principles, to enrich the quality of life for everyone in our communities. We believe that our mission is to assist all people to develop to their fullest potential and to respond to ever-changing community needs with a focus on youth development, healthy living, and social responsibility.
We are a regional provider of human services and health and wellness programming for children, families, adults, and seniors from many diverse communities. At OCY, we view traditional YMCA services – like fitness, swimming, child care, and camp – through an alternate lens; beyond their explicit benefits to the health and wellness of our members and participants, they are also an opportunity for deeper engagement.
Last year the Y served more than 141,000 people throughout Southeastern Massachusetts at branches in Brockton, East Bridgewater, Easton, Plymouth, Middleboro, Stoughton, and Taunton. While most Ys have a focus on positive youth development, Old Colony Y is unique in our commitment to serve the most “at risk” members of our community, ensuring that everyone has access to OCY services if they should need them. We are committed to strengthening our capacity to respond to changing communities and ensure that everyone (including persons of diverse culture, ethnicity, religion, ability, gender, sexual orientation, socioeconomic level, and skill) have access and are welcomed and fully engaged.
OCY is governed by a 62 member Board who are active, with committees that provide oversight to all aspects of our operations including a Fiscal Committee, a Program Committee which reviews program and quality compliance, as well as tracking progress on strategic planning goals. We are purposefully working toward ensuring that our board and staff are reflective of the communities we serve. As a diverse organization of people joined together by a shared commitment to ensure that everyone has the opportunity to learn, grown and thrive, we strive to provide employment and volunteer opportunities for individuals of all backgrounds.
We offer a vast menu of services and community programs, including:
• Seven full-facility branches (Brockton – Central/Youth, Easton, East Bridgewater, Middleboro, Plymouth, Stoughton, and Taunton)
• A multi-site child care branch (Community Based Child Care) operating 48 sites daily
• Five summer camps (Camp Clark, Camp Satucket, Camp Yomechas, YMCA Camp in Stoughton, and Camp Massasoit)
• A branch serving families experiencing homelessness (Family Services)
• A branch focused on chronic disease and well-being initiatives (Healthy Living)
• Residential/non-residential branch programs for adolescents (Social Services)
