The Shift Manager will be responsible for overseeing the operations and staff during a designated shift, ensuring efficiency, customer satisfaction, and profitability. This role involves coordinating team members, managing schedules, and resolving any issues that may arise during the shift.
Qualifications:
- High school diploma or equivalent; a degree in business administration or relevant field is a plus
- Proven experience in a supervisory or management role, preferably in the retail or hospitality industry
- Excellent leadership and communication skills
- Ability to make decisions quickly and solve problems effectively
- Strong organizational and time-management abilities
- Knowledge of basic computer applications and point of sale (POS) systems
Responsibilities:
- Supervise and coordinate the activities of staff during a shift to ensure smooth operations
- Train and onboard new team members, and provide ongoing coaching and support
- Create and adjust employee schedules to meet staffing requirements
- Monitor inventory levels and order supplies as needed
- Address customer inquiries and concerns in a professional manner
- Enforce company policies and procedures to maintain a safe and clean work environment
- Collaborate with the management team to develop strategies for improving efficiency and increasing sales
- Prepare reports on sales, employee performance, and other key metrics
- Stay up-to-date on industry trends and best practices to enhance the shift operations
It’s simple, really. We believe in crafting good food for hardworking people.
We’re all about high-quality, one-of-a-kind meals that are grilled right in front of you. All about an atmosphere where you and your friends feel right at-home rolling up your sleeves to dig in to one our Philly Cheesesteaks, fully-loaded bowls or salads, and reaching right across that table to share those loaded fries.
We’ve got the food part covered so you can sit back and relax in an atmosphere that makes you feel right at-home. Welcome to our table—now dig in.
