Job Description

Are you an experienced people leader who thrives in a fast-paced logistics environment? Can you inspire teams to deliver exceptional service while maintaining the highest standards of safety and performance? Do you enjoy driving operational excellence, developing people, and making a real impact on business success?

Here at GXO, we’re looking for an ambitious and motivated Shift Manager to join our multi-user site in West Hallam. You’ll support the Operations Manager in leading a busy warehouse operation. You’ll be responsible for coordinating people, resourced, and processes to ensure operational KPIs are consistently achieved while creating a safe, engaged, and high-performing team culture.

This is a full-time, permanent position. Typically you will work 'any 5 from 7' on rotating shifts including 05:30 till 14:00, 13:30 till 22:00 and 12:30 till 2030.

Pay, benefits and more:

We’re looking to offer a salary of up to £34,173 per annum plus a 7.5% shift premium and 33 days annual leave (including bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

• Lead, coach and develop Team Leader and Warehouse Colleagues, creating a motivated and high-performing workforce
• Drive operational performance, ensuring daily, weekly, and monthly KPIs and customer service targets are consistently achieved
• Manage warehouse resources effectively, including workforce planning, shift cover, workload allocation, and productivity monitoring
• Champion Health & Safety compliance, ensuring all colleagued follow safe systems of work and operational procedures

What you need to succeed at GXO:

• Experience leading teams within a warehouse, logistics, distribution, or operational environment
• Strong leadership and communication skills, with the ability to motivate, engage, and develop colleagues at all levels
• Experience managing employee relations, performance, absence, and workforce planning within a fast-paced operation
• Good understanding of Health & Safety legislation and operational compliance requirements

We engineer faster, smarter, leaner supply chains.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.