Job Description

Role Purpose

The Operations Shift Manager is responsible for the day to day organization of the container terminal and the management of the shift team in the execution of operational plans. The Operations Shift Manager manages employees, contractors, visitors and processes, adhering to safety and operating policies and procedures to ensure the smooth running of operations and equipment and meet customer and business requirements.

Key Responsibilities

• Ensure that the operational requirements of the working shift are fully met in an efficient and safe manner in accordance with current safety regulations and health and safety policies.
• Oversee the overall efficiency of cargo handling operations, including co-ordinating the various activities of different staff groups to maximize the efficient deployment of labour and resources.
• Enable the best possible level of communications within the shift team.
• Manage personnel, including hiring, training, discipline and off-boarding, to ensure that the Company’s needs and requirements are adhered to.
• Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other staff, customers and authorities.
• Drive a performance management culture within the team ensuring that staff meet their targets in line with the business needs.
• Advance agreed upon initiatives, propose new initiatives and adopt a sense of continuous improvement.

Qualifications

• A degree in business, operational management, logistics or other related discipline is preferred.
• Minimum 5 years’ experience as a Manager or Supervisor in a fast moving operation is preferred (in a unionized setting is an asset).
• A positive, hands on approach and the ability to work as a team member.
• Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
• Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
• Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines
• Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.
• Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
• Flexibility to meet the requirements of a 24/7 operation.
• Experience working in a safety-focused environment with excellent understanding of Health and Safety legislation and the ability to effectively communicate these values to the workforce.
• Fluent in English.
• Previous Canadian work experience or experience working directly with Canadian industries.

No phone calls or agencies please. DP World Prince Rupert is an equal opportunity employer. We thank all applicants for their interest; however, only short-listed candidates will be contacted for an interview, testing and pre-employment medical examination. To be eligible for hire, you must be legally entitled to work in Canada and must successfully obtain Transport Canada Security Clearance.

If you are looking for a dynamic work environment, competitive employment conditions and an opportunity to test your abilities, we invite you to blend your talent with our know-how and join the DP World team.

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees, spanning 79 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

At DP World Canada we’re proud to offer a well-rounded total compensation package, for all permanent positions, that supports your health, wellbeing, and career growth. This includes but is not limited to:

• Competitive salary and annual bonus

• Generous vacation time with paid flex day and volunteer days

• Comprehensive health & dental benefits starting on day one

• Annual health/lifestyle spending account

• Defined contribution pension plan

• Employee wellness initiatives

• Internal training & learning opportunities

• Professional development support