Job Description

The role involves hands on maintenance activities and supports safe and compliant delivery of all engineering activities in accordance with company policies, standards, and regulatory requirements. The Maintenance Engineer supports with technical diagnosis, operational continuity, and maintains high standards of performance, safety, and customer service.

This role operates on a rotating day and night shift pattern and reports to the Maintenance Team Leader.

Engineering Operations & Maintenance

• Operate, maintain, and troubleshoot electrical, mechanical, and HVAC systems, including generators, fire alarms, and suppression systems etc. to ensure continuous operation.
• Perform hands-on maintenance activities, inspections, and site walkthroughs to ensure good equipment condition and operational performance.
• Monitor and respond to incidents, faults, or alarms using BMS, PMS, CMS, and other operational systems to support investigations.
• Deliver planned preventative maintenance (PPM) and reactive maintenance in line with site schedules.
• Implement and adhere to the Permit to Work (PTW) and change management processes for all maintenance and critical works on shift. Ensure Risk Assessments and Method Statements (RAMS) are reviewed and applied.
• Act as an Authorised Person (AP) (where applicable) for electrical switching activities
• Ensure accurate operational records, including CMMS/CAFM data, incident reports, asset registers, maintenance logs, and service documentation.
• Support alarm management, alarm clean-ups, and extraction of historical data.
• Operate as a first responder during critical incidents, supporting fault diagnosis, isolation, escalation, and restoration.
• Assist in Root Cause Analysis (RCA) and implementation of corrective and preventative actions to reduce repeat failures.
• Maintain tools, equipment, and assets in operational condition, including asset tracking and critical spares.
• Support customer smart-hands requests as required.

Safety, Compliance & Procedures

• Ensure all activities comply with HSE legislation, local regulations, and company policies.
• Maintain a strong health and safety culture across the site.
• Utilise monitoring systems (BMS, PMS, CMS) to support effective fault response, performance monitoring, and operational decision-making.
• Be fully conversant with company policies, operating and emergency procedures, and initiate improvements to minimise risk and promote best practice.

Incident & Customer Management

• Active team member for first-line response to site incidents, alarms, and system failures, including fault diagnosis, isolation, escalation, and restoration activities.
• Support incident investigations and Root Cause Analysis (RCA), implementing corrective and preventative actions to reduce repeat failures.
• Work closely with site teams and stakeholders on incident activities to ensure clear communication and service continuity to relevant end users.
• Conduct site walkthroughs to maintain system performance and operational readiness. Raise concerns immediately for rectification action.

Core Skills (Required)

• Strong written and verbal communication skills across diverse stakeholder groups.
• Collaborative approach to deliver team and operational objectives.
• Strong problem-solving capability and continuous improvement mindset.
• Continuous improvement focus, to enhance personal and team performance.
• Promote a safe working culture and ensure all works are conducted with safety as a priority.

Qualifications

• Recognised technical qualification in Electrical or Mechanical Engineering (e.g, NVQ Level, City & Guilds, BTEC, or equivalent).
• Authorised Person / AP12 / AP15 or equivalent (Electrical) certification, or demonstrable experience operating as an AP under a formal Safety Rules system.
• IT literate, including MS Office, CMMS/CAFM systems.

Experience (Desired)

• Experience in maintenance of electrical/mechanical/HVAC systems.
• Experience working in critical environments (data centre, hospital, pharmaceutical, utilities, or similar).
• Experience operating in customer-facing roles and resolving technical problems in high-pressure environments.
• Understanding of safe systems of work and able to evidence the implementation of these in previous roles (PTW, RAMS, Change Management etc.).
• Knowledge of BMS, PPM, CAFM, and Change Management processes.
• Knowledge of and experience working to international HSE standards.
• Knowledge of safe electrical and mechanical practices in line with regulatory standards.
• Experience maintaining HVAC systems, chillers, cooling towers, low/medium voltage electrical systems, UPS, generators, and associated plant.
• Strong troubleshooting and repair experience of critical building infrastructures.
• Competence following documented procedures and maintaining accurate records in a Service Desk/CMMS system.

Note: The successful candidate will be required to complete pre-employment screening to BS7858:2019, or national equivalent. (Covers: Confirmation of identity, legal right to work, financial probity, criminal history and associations with proscribed organisations). It is the policy of Pure DC that all individuals have a responsibility for the security and protection of company’s Information and IT Resources over which they have control, according to their role

Pure specialises in the design, build and operation of ‘White Label’ data centres for global clients. Our main market being the provision of infrastructure to IT service providers, telecommunications companies and financial services clients. Our goal is to become an integral part of our clients business to support the development of their business in new markets or locations.

Pure is privately owned and controlled by its management. Our major shareholders include Oaktree Capital Management, a global private equity company with c. USD 100 billion of assets under management, and the Investment and Development Office of the Government of Ras Al Khaimah. These investors provide the financial strength required to deliver projects of almost any scale and in any location with a long-term view on returns allowing us to compete with in-house or self-build solutions.

We have a common vision for what we are trying to achieve and common values as to how we go about our business in terms of fairness, integrity and quality of service. Our strategy is to service underserved markets with leading edge, ultra-secure facilities. We are committed to global best practice in everything we do.