Job Description

We are looking for a proactive and driven Shift Leader to join our Telford operation.

This is a key leadership role responsible for overseeing both our Process and Warehouse operations, ensuring the safe, efficient and effective delivery of production and logistics activities across the site. Leading a team of approximately 16 colleagues, you will coordinate complex operational plans, optimise resources, and ensure products flow seamlessly from manufacturing through to warehouse dispatch.

Working within a highly automated warehouse environment and a fast-paced food manufacturing operation, you will play a critical role in delivering safety, quality, service and cost objectives while driving continuous improvement and colleague engagement.

Key Responsibilities

• Lead and develop teams across both Process and Warehouse operations, creating a culture of safety, accountability and high performance.
• Ensure the safe and efficient delivery of manufacturing and warehouse activities to meet business and customer requirements.
• Coordinate operational plans and resources across both areas to maintain production schedules and warehouse service levels.
• Manage and optimise workflow within a highly automated warehouse environment.
• Drive operational performance against Safety, Quality, Service, Cost and People KPIs.
• Identify and implement continuous improvement opportunities across manufacturing and logistics processes.
• Ensure compliance with Health & Safety, Food Safety, Quality and Environmental standards.
• Lead problem-solving and root cause analysis activities to address operational challenges and minimise downtime.
• Manage colleague performance through coaching, development and performance management processes.
• Deliver effective communication through daily briefings, team meetings and engagement activities.

What We're Looking For

Essential

• Previous leadership experience within a manufacturing, food production, warehouse, logistics or FMCG environment.
• Experience managing operational teams and delivering performance against KPI targets.
• Understanding of manufacturing operations and how warehouse and logistics functions support production performance.
• Strong planning, organisational and resource management skills.
• Excellent communication, coaching and people management abilities.
• Strong problem-solving and decision-making skills.
• Good knowledge of Health & Safety requirements within an operational environment.

Desirable

• Experience within food manufacturing, dairy, yoghurt or FMCG production environments.
• Knowledge of Food Safety and Quality Management Systems.
• Experience leading teams within automated warehouse operations.
• Understanding of manufacturing processes and production planning.

Benefits

• Competitive salary and pension scheme
• 282 hours annual holiday
• Life Assurance (x4 salary)
• Müller Rewards discount platform
• Free uniform and PPE
• Career development opportunities and ongoing training

At Müller, we’re committed to creating an inclusive workplace where everyone feels they belong. We welcome applications from all backgrounds and encourage people to apply even if they don’t meet every requirement listed. If you need reasonable adjustments at any stage of the recruitment process, please let us know - we’re happy to support you.

You can find out more about Müller and what it’s like to work for us by clicking here Careers at Müller UK & Ireland