Job Description

The name with cult-status.

El Jannah is more than just charcoal chicken. It’s a craving, a vibe, and a family legacy. With roots in soulful Lebanese-Australian hospitality and a reputation that speaks for itself, we’re expanding fast and looking for passionate, experienced Assistant Restaurant Managers, including current Shift Leaders ready for the next step, to help lead the charge.

About the role

As an Shift Leader, you’ll work side by side with the Assistant/Restaurant Manager to run a smooth, high-performing restaurant that delivers unforgettable experiences every shift, every guest. You’ll help build team culture, drive performance, and make sure every guest walks away satisfied (and maybe with a tub of tabouli in hand).

Whether you’ve already been in a Shift Leader, this is your opportunity to take the next step with a brand that backs its people.

What you’ll be doing

• Supporting daily restaurant operations and being the Restaurant Manager’s trusted partner
• Leading the team with energy, clarity, and heart
• Training and coaching staff for growth and efficiency
• Delivering consistent, top-tier guest service (and feast-worthy food)
• Managing rosters and team scheduling
• Helping hit KPIs and supporting financial performance
• Ensuring Food Safety, cleanliness, and WHS standards are always on point
• Staying ahead of stock so the Famous Garlic Sauce never runs out

About you

• You’ve led teams in a QSR or fast-paced hospitality setting
• You’re currently a Shift Leader ready to step up
• You bring a calm, confident leadership style that earns trust
• You’re passionate about food, people, and great service
• You’re a strong communicator who lifts others up
• You’re confident using Microsoft Office (Word, Excel, Outlook)
• You’ve completed (or are willing to complete) your Food Safety Supervisor certification

Why El Jannah?

• A people-first culture where you’re supported, not micromanaged
• A real career pathway as we grow across Australia
• A fun, fast-paced environment where your impact matters

If you're passionate about people, food, and leading great teams, we’d love to hear from you.