Marks and Spencer

Shift Lead - Food - Uckfield

Marks and Spencer  •  United Kingdom of Great Britain and Northern Ireland (Onsite)  •  3 days ago
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Job Description

Work Pattern
Week 1
Monday 14:00-22:00
Tuesday 14:00-22:00
Thursday 14:00-22:00
Friday 14:00-22:00
Saturday 14:00-22:00

Week 2
Sunday 12:30-20:30
Monday 14:00-22:00
Wednesday 14:00-22:00
Thursday 14:00-22:00
Friday 14:00-22:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Purpose of the Shift Lead role

  • To lead the fill operation, delivering a salesfloor that is ready to trade, taking operational responsibility for coordinating resource to Serve, Sell and Fill. and to lead the floor in the absence of the Colleague Manager
  • Coordinate resource to deliver the operational tasks during the fill operation and in the absence of the Colleague Manager
  • Lead the fill operation, coaching colleagues on One Best Way and driving productivity in readiness for store opening
  • Allocate resource effectively to deliver a quick payment experience
  • Enable all daily operational processes to be implemented efficiently across their area of the store, at the correct times
  • Coordinate the team to deliver a clean, safe and well-presented store
  • Play their part in creating a great team atmosphere that is inclusive of everyone
  • Role model great Customer Service
  • Role model the M&S behaviours and Colleague Expectations across the store
  • Support Colleague Managers by sharing observations of colleagues to help deliver high performance and recognise great colleagues
  • Support nearby stores if operationally required
  • Responsible for being a key holder and answering call outs as required
  • Responsible for tasks related to the opening and closing of the building, including receipt of vehicles, temperature controls, logging operational issues with relevant Helpdesks, cash handling and TSL compliance in peripheral hours.

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team.


Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.
Marks and Spencer

About Marks and Spencer

At M&S, we're dedicated to being the most trusted retailer, prioritising quality and delivering value. Every day, we bring the magic of M&S to our customers, whenever, wherever and however they want to shop with us.

For over a century, we've set the standard, doing the right thing and embracing innovation. Today, with over 65,000 colleagues serving 32 million customers globally, we're putting quality products at the heart of everything we do.

Tomorrow holds boundless opportunities with us. We're pioneering digital innovation and shaping the future of retail where our values drive every action.

We stay close to customers and colleagues, always curious and connected. Our decisions are bold, our actions ambitious. Transparency is paramount, with straightforward, honest communication. We're constantly innovating, always striving for the best. Our focus is on aiming higher and winning together, combined with wise financial decisions to secure our future.

Join us at M&S to shape the future of retail.

Industry
Retail & Ecommerce
Company Size
10,000+ employees
Headquarters
London, GB
Year Founded
1884
Website
marksandspencer.com
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