POSITION TITLE: SHIFT LEAD (FT)
DEPARTMENT: BURGER KING SOUTH CAROLINA
REPORTS TO: BK MANAGER
FLSA: NON-EXEMPT / HOURLY
Applegreen USA is in rapid growth phase and is seeking to recruit a Shift Lead for one of our South Carolina Burger King locations. The Shift Supervisor supports the Restaurant General Manager (GM) and Assistant Manager (AGM) in managing the operations during assigned shifts driving key performance outcomes. The Shift Supervisor operates under the direction of the GM and directly oversees a shift of Crew Members.
KEY RESPONSIBILITIES:
Maintains inventory.
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines.
Reviews restaurant results to identify successes and areas for improvement.
Ensures that restaurant upholds operational and brand standards.
Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings.
Provides coaching and feedback to Team Members to increase the restaurant team’s capabilities *Performs duties of the Crew Member when necessary.
ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:
Excellent verbal and written communication skills
Excellent interpersonal, leadership, and organizational skills
Excellent time management skills and ability to work across all shifts.
High school diploma or equivalent required
Experience providing outstanding customer service.
Previous supervisory experience required.
Ability to traverse all parts of the restaurant quickly.
Frequent standing for long periods of time
Must be able to lift 25-50 pounds at times.
Must be at least eighteen (18) years of age.
Ability to remain calm in a fast-paced environment.
Ability to work flexible hours including days, evenings, weekends and holidays to meet the needs of the business.
Applegreen is defining roadside hospitality.
From humble beginnings in 1992, we’ve grown from a single site in Dublin to a leading roadside hospitality retailer across Ireland, the UK, and the United States. Founded by Bob Etchingham and Joe Barrett, Applegreen operates a global network of 600+ locations and supports a growing team of 18,000+ colleagues.
Our mission is clear: delight guests in transit with passionate hospitality and brands they love. With 200+ locations in the Irish market and a significant business of Travel Plazas and convenience stores spanning America’s Midwest, Northeast, and Southeast, Applegreen welcomes guests with quality, value, convenience, and choice.
With best guest experience our top priority, we offer inviting spaces, amazing coffee, spotless facilities, quality amenities, EV charging, and trusted brands, including M&S Food, Starbucks, Shake Shack, Burger King, Chick-fil-A, Dunkin’, Panera Bread, Popeyes, PRET, Subway, and many more.
People are at the heart of everything we do – our guests, communities, partners, and colleagues. Whether it’s brightening someone’s day in-store, supporting local causes, or building strong supplier relationships, every connection matters.
In a fast-moving industry, we constantly listen, learn, and evolve, embracing sustainability, emerging food trends, and cutting-edge convenience solutions, setting new standards for roadside hospitality.
Behind the scenes, Applegreen cultivates passionate teams where talent is nurtured, ideas are valued, and growth is encouraged. Our culture thrives on positivity, inclusivity, and collaboration. With entrepreneurship in our DNA, we empower people to navigate change, lead with courage, and challenge the status quo, turning bold ideas into real results.
Excited by innovation, energized by growth, and eager to collaborate with a forward-thinking team? Applegreen could be the next step in your career.
Applegreen – enjoy your journey.
