Responsibilities
*Ensure consistent and quality customer experience by executing brand beverage recipes and techniques, resolving customer relations issues, and leading the team in delivering the Scooter's "Amazing" customer service experience
*Maintain speed of service standards during high-volume periods by remaining calm, managing an efficient team workflow, anticipating customer needs, and utilizing downtime to prepare for the next rush
*Demonstrate punctuality, dependability and adaptability
*Assist the Store Manager with training new team members
*Serve as a keyholder, opening or closing store
*Understand and execute cash handling, point of sale system, and operational procedures in an accurate, consistent manner
*Proactively seek opportunities to increase sales
Benefits
*Paid, hands-on training
*Flexible schedule
*Daily cash tips
*Credit card/App tips
*Free drinks on shift/Discounted drinks off shift
*Discounted food
*Bonus after 1 year of employment
Salary $13-15 per hour
Qualifications
*Able to work in a fast-paced, energetic environment
*Great, positive attitude
*Desire to serve guests with a smile
*Dependable and motivated
**Candidates are required to be 18 years or older
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Established in 1998, Scooter’s Coffee® has quickly distinguished itself as one of the premier franchises in the exploding specialty coffee industry. We began opening small coffee shop franchises in 2001, and since then, we’ve grown to include over 880 locations across 32 states.
Own a drive-thru coffee franchise: OwnAScooters.com
Join us as an amazing barista or store manager: Scooterscoffee.com/Careers
Like us on Facebook: Facebook.com/scooterscoffee and Facebook.com/OwnAScooters