Primary Duties & Responsibilities
Responsible for Software and Hardware support in the plant
Assist engineers in maintaining system uptime & timely resolution & escalation of problems and issues.
Provide shop floor system support (Camstar MES system)
Provide support to end users in maintaining IT developed system and corporate system
Education & Experience
A degree in Computer Studies or Computer support related field or its equivalents with at least 2 years of relevant work experience e.g. computer hardware and software support, telecommunication, email etc. Use ticketing system to track the work and comply to SLA and first response status
Skills
Familiar with Microsoft MS Office and OS cloning / SCCM deployment
Familiar with Windows AD account management and provisioning
Familiar with Dell/Lenovo computers and laptop troubleshooting
Zebra/Intermec Barcode printer and HP LaserJet printer maintenance
Possess strong interpersonal skills and enjoy the process of problem-solving
Possess networking troubleshooting skillset
Work effectively with other members of Coherent Corp.
Working Conditions
Culture Commitment
Ensure adherence to company’s values (ICARE) in all aspects of your position at Coherent Corp.:
Integrity – Create an Environment of Trust
Collaboration – Innovate Through the Sharing of Ideas
Accountability – Own the Process and the Outcome
Respect – Recognize the Value in Everyone
Enthusiasm – Find a Sense of Purpose in Work
Coherent is a global leader in lasers, engineered materials and networking components. We are a vertically integrated manufacturing company that develops innovative products for diversified applications in the industrial, optical communications, military, life sciences, semiconductor equipment, and consumer markets. Coherent provides a comprehensive career development platform within an environment that challenges employees to perform at their best, while rewarding excellence and hard-work through a competitive compensation program. It's an exciting opportunity to work for a company that offers stability, longevity and growth. Come Join Us!
Note to recruiters and employment agencies: We will not pay for unsolicited resumes from recruiters and employment agencies unless we have a signed agreement and have required assistance, in writing, for a specific opening.
Coherent empowers market innovators to define the future through breakthrough technologies, from materials to systems. We deliver innovations that resonate with our customers in diversified applications for the industrial, communications, electronics, and instrumentation markets. Headquartered in Saxonburg, Coherent has research and development, manufacturing, sales, service, and distribution facilities worldwide. For more information, please visit us at coherent.com.
