Job Description

Job: Shift Coverage Technician

Schedule: Nights 5:30pm-6:00am (Work Schedule may be adjusted by site priorities)

Location: Royal Canin - North Sioux City, South Dakota

The Shift Coverage Technician is responsible for supporting safe, reliable, and efficient operation of plant equipment through preventive maintenance, troubleshooting, repair, and continuous improvement activities. This position works closely with Operations, Maintenance, E&I, AMTs, and other technical resources to identify equipment issues, restore equipment to operation, and prevent repeat failures.

The Shift Maintenance Technician is expected to safely perform work independently, communicate equipment conditions clearly, complete assigned scheduled work, and properly document maintenance activities within eMaint.

Key Responsibilities

• Perform preventive and corrective maintenance on production and facility equipment.
• Troubleshoot mechanical and electrical equipment failures and identify root causes when possible.
• Diagnose and repair motors, gearboxes, bearings, conveyors, pumps, pneumatic systems, hydraulic systems, valves, sensors, and other industrial equipment.
• Safely troubleshoot electrical systems including 480 VAC and 24 VDC systems within the technician's training and qualifications.
• Respond to production equipment breakdowns and work with Operations to safely return equipment to service.
• Complete scheduled PMs and corrective work assigned to the shift.
• Identify defects during PMs and inspections and create or communicate appropriate follow-up work.
• Utilize predictive and condition-based maintenance techniques when applicable.
• Accurately document troubleshooting, repairs, findings, parts used, and work completed in eMaint.
• Communicate equipment status, incomplete work, and follow-up needs through the established shift handover process.
• Work collaboratively with E&I technicians when controls or specialized electrical troubleshooting is required.
• Support equipment improvements and reliability initiatives by identifying recurring failures and improvement opportunities.
• Follow all Mars/Royal Canin Safety, Quality, Food Safety, and maintenance procedures.
• Maintain tools and work areas in a clean and organized condition.
• Operate forklifts and other powered industrial equipment when properly trained and certified.
• Participate in training and continued technical development.
• Support shutdowns, equipment installations, and other maintenance activities as required.

Knowledge, Skills & Abilities

• Strong mechanical troubleshooting and repair skills.
• Working knowledge of industrial electrical systems, including 480 VAC and 24 VDC control circuits.
• Understanding of pneumatics and hydraulics.
• Ability to troubleshoot equipment systematically rather than relying solely on component replacement.
• Ability to read electrical schematics, mechanical drawings, manuals, and technical documentation.
• Ability to use meters and other maintenance diagnostic tools safely and effectively.
• Basic understanding of predictive maintenance principles and equipment condition monitoring.
• Ability to use computerized maintenance management systems such as eMaint.
• Strong communication and teamwork skills.
• Ability to work independently and make sound decisions during equipment failures.
• Ability to prioritize work in a fast-paced manufacturing environment.
• Willingness to learn new equipment, technologies, and maintenance practices.

Education & Experience

Preferred:

• Technical degree, apprenticeship, or equivalent industrial maintenance training.
• Previous industrial maintenance or manufacturing maintenance experience.
• Experience troubleshooting mechanical and industrial electrical systems.

Equivalent combinations of education, technical training, and relevant maintenance experience may be considered.

Physical Requirements

The associate must be able to:

• Frequently stand, walk, bend, kneel, climb, reach, and work in industrial equipment areas.
• Safely lift and carry up to 50 pounds.
• Work from ladders, platforms, and elevated work areas when required.
• Work around operating manufacturing equipment and in varying environmental conditions.
• Wear required personal protective equipment.
• Perform physical maintenance activities for extended periods as required.

Role Expectations

Success in this position requires more than technical ability. Shift Maintenance Technicians are expected to demonstrate ownership, teamwork, curiosity, safe decision-making, effective communication, and a continuous-improvement mindset.

Technicians should actively participate in troubleshooting, communicate when assistance is needed, complete assigned work to the best of their ability, and leave clear documentation for the associates who follow them.

They are also expected to work collaboratively with Operations and other technical resources while maintaining established Maintenance processes and standards

What can you expect from Mars?

Work with diverse and talented Associates, all guided by the Five Principles.

Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

A strong focus on learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.