Job Description

Job Location: Henderson - Dallas, TX 75206
Salary Range: $17.00 - $17.00 Hourly

Job Category: Retail
Henderson Avenue, Texas | New Shop Opening!
Salt & Straw is expanding to Texas! 🍦
We’re on the lookout for experienced Shift Coordinators to help launch our first Texas shops, create unforgettable guest experiences, and support Scoopers in delivering legendary hospitality. You’ll play a key role in bringing Salt & Straw to a new community, coaching team members, and making every guest interaction memorable.
What Shift Coordinators Do
Shift Coordinators keep the shop running smoothly by supporting people, operations, and guest experience.
You will:
- Guide Scoopers throughout the shift, delegating tasks and ensuring breaks, station rotations, and safety habits are followed
- Support daily operations: scooping, waffling, running the register, dishwashing, cleaning, and hosting
- Deliver exceptional service, thoughtfully resolving guest concerns
- Coordinate opening, closing, and daily shop tasks to maintain operational excellence
- Assist in training, coaching, and modeling best practices for team members
- Pack Third-Party Delivery orders with accuracy and attention to quality
- Conduct inventory counts, monitor product quality, and maintain food safety standards
- Handle daily cash transactions accurately and follow cash handling protocols
- Track team feedback and operational notes in daily logbooks
- Taste and learn our flavors to confidently share with guests
- Foster a positive, engaging work environment that reflects Salt & Straw’s mission and values
What You’ll Get
We offer competitive pay, thoughtful benefits, and a people-first culture that invests in your growth.
💵 Financial Flexibility: Optional earned wages access, plus 401(k) match with 50% company match up to 1% of your salary after three months—even for part-time Team Members
🏥 Health & Wellness: Medical, dental, and vision coverage may become available after 780 hours worked, plus Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and supplemental coverage like Accident, Critical Illness, and Hospital Indemnity Insurance
🧠 Mental Health Support: Free, 24/7 access to licensed mental health professionals for you and your family via text, chat, web, and in-person sessions
🛌 Work-Life Balance: Flexible scheduling, 1 hour of Sick Time per 30 hours worked, 12 weeks of Paid Parental Leave at 70% pay, and 2 hours of Paid Voting Time
📚 Education & Growth: Up to $1,800/year for learning goals, plus career development and growth opportunities within Salt & Straw
🧁 Perks & Discounts: 30% Team Member discount, early access to new flavors, Commuter FSA, UHC Wellness Rewards (earn up to $1,000), and affordable FIGO Pet Insurance
🌈 Inclusive Culture: A welcoming, supportive workplace where every Team Member is valued, respected, and inspired
This Role Might Be Right If You:
- Have a high school diploma/GED
- Bring 6+ months (1+ year preferred) of food service, fast-casual, or hospitality experience
- Are 18+ and can work evenings, weekends, and holidays
- Have a valid food handler’s card (or can get one within 30 days)
- Can coach, motivate, and support team members with clarity and care
- Thrive in a fast-paced, hands-on environment
- Love delivering outstanding guest experiences and sharing our flavors

QualificationsImportant Notes
Food Allergy Warning
This role involves working in an environment where common food allergens are present, including peanuts, tree nuts, dairy, eggs, soy, wheat, and seafood.
Equal Employment Opportunity
Salt & Straw is committed to creating an inclusive workplace and provides equal opportunity to all applicants, regardless of race, gender, sexual orientation, disability, or background.
E-Verify Participation
We participate in E-Verify to confirm work authorization.
Our Values
Create the Unbelievable
Show Up Generously
Act with Thoughtful Curiosity
Share Human Kindness
Make It Count
These values guide everything we do — from the way we scoop, to how we show up for our guests, teammates, and communities.