Mercy House Living Centers

Shelter Specialist Overnight (6715)

Mercy House Living Centers  •  Corona, CA (Onsite)  •  3 hours ago
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Job Description

Job Location: Corona, CA 92880
Position Type: Full TimeEducation
Level: None
Salary Range: $22.00 - $22.00 Hourly

Job Shift: Graveyard
Job Category: Shelter ServicesStatus: Full-Time, Non-Exempt | Schedule: Monday, Thursday, Saturday, Sunday 11:00 PM - 7:00 AM
Reports to: Program Manager
Department: Emergency Shelter
Region: Riverside County
Job

Summary: The Shelter Specialist, Overnight is responsible for supporting the Emergency Shelter Program during overnight shifts, ensuring the cleanliness and safety of the facility. Key duties include performing nightly deep cleans, conducting wellness checks, providing emergency support, and assisting with program logistics such as food distribution and transportation. This position requires strong communication skills and the ability to work with a diverse, vulnerable population.

Essential Duties and Responsibilities:
Logistics and Safety
Goal: Maintain the safety and serenity of residents protecting against external and internal disruptions
- Provide an active staff presence during assigned overnight shifts
- Assist with general cleanliness and safety of facility including emptying trash cans and cleaning-up spills, and general groundskeeping
- Perform nightly deep cleans across site to ensure overall health of facility
- Resolve any conflicts and file incident reports when necessary
- Provide necessary emergency support and follow emergency procedures
- Conduct safety and wellness checks
- Communicate potential concerns with security staff to ensure staff and guest safety
- [If program utilizes fleet vehicles] Provide late-night transportation services
Program Support
Goal: Assist Program Manager with program functions and activities
- Encourage and discuss progress toward housing with shelter guests
- Provide general support for guests
- Observe and report concerns, violations, and general events in daily staff logs
- Provide Late-night meals and organize early-morning food distribution

QualificationsExperience
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs
- Ensure a client-focused, trauma-informed, and housing-focused shelter approach
General
- Ability to work effectively with a diverse population; plan, organize and prioritize duties; perform crisis intervention as needed; clearly communicate information and instructions verbally and in written form; maintain a positive, professional and safe environment while on duty; and establish and maintain effective working relationships with others
- Dependability, responsibility, and the ability to communicate effectively and respectfully
- Fluency in Spanish is of significant value
- A valid California driver’s license and proof of auto insurance are required
Physical Requirements
- Ability to lift, push, and pull up to 50 pounds
- Prolonged periods of standing and the ability to work in a fast-paced environment
Mercy House Living Centers

About Mercy House Living Centers

Mercy House provides housing and comprehensive supportive services for a variety of homeless populations which includes families, adult men and women, mothers and their children, persons living with HIV/AIDS, individuals overcoming substance addictions, and some who are physically and mentally disabled.

We strive to assist our residents in the areas of economic, emotional, and spiritual well-being in order to enhance self-esteem and a sense of personal pride. We value accountability, integrity, and self-sufficiency. The dignity of the individual person and the corresponding respect that follows is the guiding principle of our service to the homeless person.

Our goal is simple: To end the cycle of homelessness of those who enter our system of care.

Industry
Nonprofit & NGOs
Company Size
201-500 employees
Headquarters
Santa Ana, California
Year Founded
1998
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