Job Description

Job Location: Santa Barbara, CA 93103
Salary Range: $23.25 - $23.25 Hourly

Status: Full-time, Non-Exempt | Payrate: $23.25/Hour | Schedule: Monday - Thursday: 6:00 a.m. - 2:00 p.m. ; Friday - Sunday: Off
Job

Summary: The Shelter Specialist is responsible for providing supportive services and logistical support to the Emergency Shelter Program during designated shifts. This position requires a flexible work schedule including some weekend, morning and evening and holiday shifts. Dependability, responsibility, and the ability to communicate effectively and respectfully are mandatory skills.

Essential Duties and Responsibilities:
Shelter Support
Goal: Ensure a safe and client-focused environment for guests to quickly end their homelessness.
- Assist in the implementation of shelter activities to ensure quality, guest focused, and trauma informed delivery of services.
- Encourage and discuss progress toward housing with shelter guest
- Assist with shelter setup and maintenance
- Assist with general cleanliness and safety of facilities including emptying trash cans and cleaning-up spills.
- Assist with receiving and verifying orders from vendors, completing tally sheets
- Post and update signs and service calendars
- Audio Equipment set up and monitoring
- Assist in the organization of supplies and facilities needs
- Conduct neighborhood patrols to minimize potential impact on the surrounding community
Administration
Goal: Assist administrative duties that support program services.
- Assist with keeping detailed daily summary sheets
- Assist with record keeping and reporting
Miscellaneous
- Assist with guest services and program activities if necessary
- Complete ad hoc projects as appointed by Supervisor

Qualifications

Requirements:
Education and Experience
- Possess a high level of tolerance and understanding for individuals who present for services with urgent multiple case management and health needs.
- Ability to perform crisis intervention as needed
- Ability to complete job duties that are guest focused, trauma informed, and housing focused.
General
- Reliable transportation required
- A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
- The ability to communicate clearly, effectively both in written and verbal form as well as respectfully are mandatory skills
- Multi-task and work in a fast-paced environment
- Navigate urgent matters while upholding a degree of flexibility
- Work effectively with a diverse population
- Rapid prioritization
Physical Requirements
• Enter units with program staff as needed
• Answer and respond to phone queries
• Prolonged periods of sitting at a desk and working on a computer
• Ability to lift, bend, push, and pull up to 50 pounds