Job Description

Job Objective: The Shelter Director leads daily operations of the Olathe Family Lodge, supervising staff and volunteers while ensuring program, funder, and regulatory compliance. This position advances The Salvation Army’s mission by providing safe, accountable, and compassionate services to families experiencing homelessness.

Essential Functions:

• Monitor program performance, including documentation, housing outcomes, and length of stay data, to ensure compliance, accountability, and continuous program improvement
• Conduct intake screenings (move up in the list)
• Recruit, train, monitor, and evaluate job performances of Family Lodge staff
• Schedule, train, and supervise all family lodge staff and volunteers
• Oversee shelter case management services, utilizing a Pathway of Hope approach for families residing in the shelter
• Assist with writing, monitoring, and processing grants related to the shelter program and keeping track of the necessary schedule for submission
• Ensure that pertinent information is entered into the Mid-America Assistance Coalition and Case Worthy reporting systems
• Prepare and submit monthly data for statistical reporting to Corps leadership
• Assist with budget preparation and monitor expenses and income for the shelter
• Assist with shelter fund raising efforts as directed
• Assist with developing and implementing shelter policies and procedures and update them as necessary
• Meet all community health and safety requirements in relationship to State of Kansas and The Salvation Army guidelines/policies
• Represent The Salvation Army and the Family Lodge in community settings, fostering strategic partnerships and promoting the organization’s mission.
• Attend and present pertinent information regarding the shelter to the monthly Advisory Council
• Partner with The Salvation Army’s Divisional and Kansas City Area Command social services departments attending sectional meetings and following up on recommendations from reviews and/or inspections
• Schedule and chair regular shelter staff meetings or call staff meetings as
• Attend monthly metro shelter director meetings, Homeless Services Coalition, and Continuum of Care meetings as well as be on committee of choice
• Be conversant with and supportive of The Salvation Army mission and purpose of the Family Lodge

Minimum Qualifications:

Education Bachelor degree social services or related field required. Master’s degree in social services or related field preferred.

Experience Minimum of five years’ experience in social service field with at least two years’

experience working with the homeless population.

Certifications/Licenses TSA Case Worker Certification (within 90 days of employment)

Skills/Abilities

• Skilled in conflict resolution
• Good communication skills both orally and written
• Must have good computer skills with both Word and Excel
• Must be able to work independently and with other staff members
• Ability to relate to others without being non-judgmental in approach allowing staff and residents their right to self-determination, and treating all with dignity and respect
• Must have an interest and ability to work with persons of diverse racial, ethnic, and socio- economic backgrounds in a sensitive and culturally appropriate manner
• Must possess the ability to solve complex problems, make appropriate judgments and decisions
• Must possess the ability to speak and understand English in a manner that is sufficient for effective communication with supervisors, employees, volunteers, and families

Supervisory Responsibility: Case Managers, Shelter Monitor, and Volunteers

Physical Requirements: Lifting, pulling and pushing of materials up to 25 pounds to be able to assist with or put away donations of food, toys, household items, etc. Requires, sitting, bending, squatting, standing and walking. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Travel: None

Driving: Must possess a valid driver’s license from the state of residence. Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions: This is a full-time position some weekend and evening work may be required. Work is performed in a typical office and homeless shelter environments.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Qualifications

• Full Time Position
• Benefits Eligible - Medical, Vision, Dental Insurance; Life Insurance; Supplemental Insurance; Retirement Plans; PTO