Job Description

Employee, under the supervision of the Shelter Operations Manager, will be responsible for providing shelter services to clients and to help maintain cleanliness and order of Shelter building and grounds.

DUTIES AND RESPONSIBILITIES:

CLIENT SERVICES

• Establish and maintain a safe and secure environment with an emphasis on non-violent communication and intervention
• Secure shelter guests’ personal property at intake and at various times throughout the day in designated storage areas
• Direct shelter guests in cleaning and caring for the shelter areas for sleeping
• Assisting with shelter guest intakes and appointments with shelter staff, providing trauma-informed care for guests
• Monitor and assist shelter guests in laundry and day room areas, de-escalate when necessary

JANITORIAL DUTIES

• Clean and sanitize all office, bathrooms, kitchen, and sleeping areas

• Maintain, clean, and organize the shelter sleeping areas, dining areas, office areas, and surrounding
• Responsible for the cleaning and general maintenance of the day room, laundry room, storage room, bathrooms, office spaces, classrooms, utility storage and mop room areas. Assist Kitchen / Shelter Staff / Property Supervisor as needed
• Other related duties as required

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent (required)
• Education and /or experience in social services/substance abuse (preferred)
• Experience with disadvantaged populations (preferred)
• Experience in janitorial or maintenance (preferred)

SKILLS AND ABILITIES:

• Ability to coordinate and manage multiple duties
• Ability to prioritize work and multi-task simultaneous projects
• Ability to communicate effectively and accurately
• Ability to de-escalation
• Bilingual in Spanish (preferred)

PHYSICAL REQUIREMENTS:

• Ability to lift up to 50 lbs.

EQUIPMENT USED:

• Modern Office Equipment and Relevant Software
• Relevant janitorial and maintenance equipment

ADA Statement:

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

At-Will:

I hereby understand and acknowledge that, unless otherwise defined by applicable law, any employment relationship with this organization is of an “at-will” nature, which means that the Employee may resign at any time and the Employer may discharge the Employee at any time with or without cause. It is further understood that this “at will” employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.