Job Description
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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
Please review the following job description:
Work within the Sheffield line of business risk team to provide expertise and support to team objectives. Help the line of business execute on the Dealer Performance Policy, Original Equipment Manufacturer (OEM) and Product Underwriting Policy. Provide support to the credit administration area and loan processing department.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Support the line of business risk initiatives as a risk resource. Work closely in the development of additional risk processes and controls, as needed.
2. Provide leadership, research and solutions regarding front-end coding requirements, process flow tied to Gold Track Express, scorecard changes and other risk initiatives.
3. Co-approve larger credits with the Sheffield Senior Credit Officer (SCO) and assist in the day-to-day sounding board for the Loan Processing Supervisors and Loan Processing Manager.
4. Provide general lending policy and procedure assistance. Work with risk team to monitor and execute the Dealer Performance Policy. Help meet the Credit Risk Review requirements for Dealer Performance Policy.
5. Provide support for the evaluation of operational risk in the front-end of the business and evaluate how front-end changes affect back-end processes.
6. Assist in the development of credit training and policies. Provide risk training to relevant business units in support of new and ongoing risk initiatives.
7. Provide analytical and intuitive feedback as to product guidelines and parameters based on performance study and industry data.
8. Develop and manage tracking processes related to dealer performance, escalation and reporting, as needed.
9. Pro-actively assess risk as it relates to dealer activity and develop ideas to add to the process and policy related to dealer management.
10. Advise on process flow and administration of system coding at the loan account and business partner levels.
11. Investigate and report dealer issues that increases risk exposure to Sheffield. Work with Senior Leadership Team on remediation efforts. Oversee the continued development of risk metrics associated with Sheffield's business client levels. Work with risk team to manage dealer/OEM/client/operational risk. Work with risk team to incorporate dealer issues into the Portfolio Risk and Review Committee.
12. Work with verification department to establish processes related to mitigating dealer performance issues.
13. Communicate reporting and monitoring needs to analytical area for Sheffield's business intelligence tools. Engage in programming requirement development. Work closely with TRUIST analytics and scorecard development team.
14. Provide underwriting support as needed for the risk team. Co-approve or underwrite larger credit requests according to lending authority policies.
15. Visit dealers to understand issues.
16. Work with outside legal resources, as needed, to support dealer performance initiatives and collection efforts for the legal area.
17. Assist risk team in the development of dealer underwriting process if applicable to the business. Assist risk team with the execution of business partner underwriting (OEM and Product Underwriting) policies.
18. Work closely with Compliance related to Bank Secrecy Act/Anti Money Laundering.
19. Prepare Best Common Practices (BCP) and business cases as needed.
QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor's degree in Business or related field, or equivalent education and related training
2. Eight years of experience in a lending environment
3. Credit administration/operations skills with strong background in point of sale risk assessment, business development, sales, marketing, and credit management functions
4. Expertise in problem identification, analysis and resolution
5. Exceptional ability to make quick, but sound, decisions
6. Ability to work under pressure and meet deadlines
7. Flexible team player with a big picture view
8. Technical-minded
9. Demonstrated success in leading cross-functional teams
10. Demonstrated proficiency in basic computer applications, such as Microsoft Office software products
Preferred Qualifications:
1. Master's degree in Business or related field
2. Background in indirect lending or direct lending
3. Relevant industry and product knowledge
4. Graduate of a Banking School and/or a Leadership Development Program
5. Financial services or TRUIST experience
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
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