Inetum is a European leader in digital services. For businesses, public sector organizations, and society as a whole, the group’s 26,000 consultants and specialists work every day to create tangible digital impact: solutions that contribute to performance, innovation, and the common good.
With a presence in 19 countries, working closely with local communities, and alongside its major software developer partners, Inetum supports organizations in their digital transformation challenges with proximity, flexibility, and responsibility. Driven by its purpose, Inetum champions a vision of technology that is useful and well-managed, capable of unlocking the full potential of organizations and society: “Let’s make tech right.”
In 2025, the group generated revenue of 2.2 billion euros.
More information at: www.inetum.com
We are seeking an experienced SharePoint / Microsoft 365 Consultant to support, maintain,
and enhance ICRC’s enterprise collaboration platforms. The successful candidate will
administer and provide Level 3 (L3) technical support for both SharePoint On-Premises and
Microsoft 365 solutions, ensure service continuity in line with defined SLAs, and contribute to
the evolution of digital workplace solutions. The role requires close collaboration within
Agile/Scrum teams and with various technical stakeholders and end user.
Main duties and Responsibilities
• Provide Level 3 technical support for SharePoint On-Premises and Microsoft 365
solutions.
• Administer and maintain SharePoint On-Premises infrastructure, including patching,
upgrades, and health monitoring.
• Analyse and troubleshoot complex technical issues related to performance,
configuration, and availability of SharePoint farm.
• Support and provide tenant-level administration for Microsoft 365 services, including
SharePoint Online, Microsoft Teams, Viva Engage, MS planner, MS forms etc.
• Supports security, compliance, and governance requirements related to SharePoint
and Microsoft 365 workloads.
• Resolve incidents and service requests in accordance with defined Service Level
Agreements (SLAs).
• Use PowerShell scripting to automate administrative tasks and support troubleshooting
activities.
• Support the SharePoint On-Premises to SharePoint Online migrations, including
planning, execution, and post-migration support, as needed.
• Collaborate closely with the Product Owner, Product Architect, Scrum Master, and
Scrum Team to deliver stable and scalable solutions.
• Interact with other IT teams (e.g., infrastructure, security, identity, networking) to resolve
cross-platform issues.
• Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups,
sprint reviews, and retrospectives.
• Produce and maintain technical documentations, procedures, and operational
guidelines to support knowledge sharing.
• Minimum of 7 years of professional experience in supporting SharePoint On-Premises
and Microsoft 365 solutions.
• Hands-on experience maintaining SharePoint On-Premises infrastructure, including
patching and lifecycle management.
• Expertise in administration of SharePoint Online and related Microsoft 365 workloads.
• Experienced with PowerShell scripting for administration and automation.
• Understanding of MS SQL server, active directory and networking concepts.
• Knowledge of Microsoft Entra ID (Azure AD) concepts, including authentication,
authorization, Graph API, app registrations, and conditional access.
• Understanding Microsoft 365 security and compliance concepts, including
permissions, access control, and data governance.
• Familiarity with IT service management processes (incident, problem, change
management).
• Experience working within Agile/Scrum framework.
Nice to Have
• Hands-on experience with SharePoint On-Premises to SharePoint Online migrations
and familiarity with third-party migration tools such as SPMT and ShareGate.
• Automate business processes and build applications using the Power Platform (Power
Apps, Power Automate, Power BI)
• Design, develop, and customize collaborative solutions using SharePoint Online and
SPFx (TypeScript, React)
• Experience using monitoring, reporting and auditing tools such as Prometheus,
SPDockit and AdminDroid.
• Relevant Microsoft certifications related to SharePoint and Microsoft 365.
Desired profile
• Proactive, team-oriented, and comfortable working within a remote, global team.
• Ability to work independently with minimal supervision while remaining aligned with
team objectives.
• Eager to learn and continuously adapt to evolving technologies.
• Clear communication skills and ability to collaborate effectively with technical and
non-technical stakeholders.
• Strong sense of ownership and accountability for service quality and deliverables.
• Ability to manage multiple priorities effectively in a production support environment.
• Excellent command of English. French is an asset.
Benefits:
Inetum is a European leader in digital services. Inetum’s team of 27,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.4 billion euros in 2024.
🏅 Top Employer Europe 2025
