You want to create a supportive culture where people perform and grow beyond their job.
Your expertise in communication, problem-solving, empathy and conflict resolution are highly transferable and in-demand. Help us foster satisfaction and service experiences that transform lives of our community.
In this role, you'll:
Join a high performing team, (Procurement Team) within our Transport Shared Services Service Centre based in Dubbo. You will service a variety of Internal and external staff via telephone, live chat and email. You’ll manage yourself to work through high volumes of enquiries, adhere to set processes and share best practice across the team.
You will act as the first point of contact across multiple customer service channels adhering to processes, providing prompt and proactive customer service, processing transactions, and escalating where necessary in a timely manner.
This is a temporary position until 30th June 2026 based in our Dubbo Service Centre.
For more information on this position and business unit, view the and information pack
About you
You have worked for an established organisation providing customer service either face to face or over the phone.
You’re process driven and able to ask the right questions to find a solution efficiently.
You must be comfortable working against high volumes, flexible to work on a roster and technology savvy enough to learn multiple systems simultaneously.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Sunday 8 March 2026
For more information about this role, please contact CHRISTINA.PARK@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
#LI-Hybrid
ANSTO is one of Australia’s largest public research organisations and custodian of much of our country’s important science infrastructure, including the OPAL nuclear research reactor, the Australian Synchrotron, accelerators, cyclotrons and neutron beam instruments.
More than 1000 scientists, engineers and experts work at ANSTO to answer the significant environmental, medical and industrial questions using nuclear techniques.
ANSTO’s international collaborations, including partnerships with the European Organization for Nuclear Research (CERN), ensure Australian scientists are connected to a global network of experts and research projects.
As part of enabling a strong national collaborative network, ANSTO is connected with all Australian and New Zealand universities through the Australian Institute of Nuclear Science and Engineering (AINSE), providing researchers access to Australia’s nuclear science, technology and engineering expertise and landmark infrastructure.
On average, ANSTO accommodates over 1800 visiting researchers from other Australian and international research organisations each year.
https://www.ansto.gov.au/social-media-terms-of-engagement
