Job Type:
Regular
Work Location:
Remote - TX - Dallas
2020 Companies is now hiring a part-time remote Field Operations Coordinator!
The Field Operations Coordinator is crucial in ensuring the successful completion of field operations by providing essential technical support, quality control, and administrative assistance.
What's in it for you?
Hourly pay $17.00, paid weekly
Work remotely, from home
Scholarship opportunities for employees and direct family members
Employee Assistance Program
Leadership Development Program
Employees special pricing for multiple clients
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Provide technical support to field representatives via phone, email, and remote access.
Conduct thorough checkout procedures to verify completion of field tasks and identify potential issues.
Capture and review video recordings of fieldwork to ensure quality standards are met.
Escalate complex technical or procedural issues to level 2 support for resolution.
Assist field representatives with system access, troubleshooting, and locating job instructions.
Audit survey photos to assess job completion accuracy and escalate discrepancies.
Perform various administrative tasks, including data entry, report generation, and correspondence.
Continuously seek opportunities to improve processes and enhance operational efficiency.
Demonstrate excellent problem-solving, communication, and time-management skills.
Qualifications:
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Strong organizational skills, including attention to detail and multi-tasking abilities
Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
Strong problem-solving and analytical skills
Ability to work independently and as part of a team
Adaptability to handle changing priorities and workflows
Call center or customer service experience preferred
High-speed internet and quiet work environment at home office
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020’s Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
2020 Companies is an award-winning retail sales, merchandising, and experiential marketing agency headquartered in Southlake, TX. Recognized for both culture and capabilities, we’ve been named to Comparably’s 2025 Best Sales Teams, Forbes America’s Best Employers for Women 2025, and the 2025 North America Top 100 Inspiring Workplaces.
We partner with some of the world’s most recognizable consumer electronics and CPG brands to drive long-term growth through tailored retail strategies, brand advocacy, full-service merchandising, experiential activations, and nationwide training programs delivered virtually, online, and in person.
Our reach spans more than 600,000 retail doors across the U.S. and Canada, and our top-level field teams are trained to execute impactful brand activations, product launches, assisted sales, and consumer engagement strategies. Each year, our efforts generate more than 25 million in-person impressions and nearly $10 billion in client revenue. We have a 96%+ staffing rate and, as a Best Buy Approved Provider, we use advanced recruitment and training strategies to ensure every team is fully staffed, retail-ready, and aligned with client goals.
Clients trust 2020 Companies as a strategic partner, not just a vendor. Most of our relationships span five years or more, with dedicated teams executing full-year, nationwide programs. We prioritize measurable results and continually look for new ways to improve performance and deliver greater return on investment through data-backed insights, innovative staffing, and in-store excellence.
Since 1991, 2020 Companies has remained a values-led organization with a people-first culture that fuels innovation, strengthens brands, and delivers lasting results. We have been recognized on Glassdoor’s Best Places to Work list for 2023 and 2024 and are proudly Great Place to Work® Certified in both 2024 and 2025.
