East West Banking Corporation

Shared Services Delivery Head

East West Banking Corporation  •  Makati City, PH (Hybrid)  •  5 days ago
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Job Description

About the Job

Location: Makati

Corporate Title Senior Assistant Vice President

Work Arrangement: Hybrid

Our Information Technology team is looking for experienced professionals to join us in Makati with the role of Shared Services Delivery Head

In this role you will lead the end-to-end delivery of cross-functional technology solutions through a shared services model, ensuring alignment with enterprise goals while overseeing solution design, delivery execution, and resource management to drive efficient, scalable, and high-quality system development across business units. You will also act as a unifying leader to strengthen delivery maturity and build talent capability, directly contributing to the bank's digital transformation and modernization agenda.

Your dream. Our focus.

East West Banking Corporation (EastWest) is one of the largest universal banks in the Philippines, and is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

We empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiative. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

What the role will entail

  • Lead, manage, and develop the Shared Delivery Services team composed of Solution Designers, Delivery Services Engineers, and Technical Delivery Managers
  • Drive the planning and execution of systems delivery projects, ensuring quality, timeliness, and alignment with business objectives
  • Establish and maintain standardized delivery practices and frameworks to improve efficiency and scalability across teams
  • Collaborate with Business, Product Owners, and Architecture teams to ensure solutions are aligned with enterprise strategy
  • Monitor delivery risks and dependencies across squads, proactively escalating and resolving blockers
  • Lead resourcing strategy, workforce planning, and talent development to support the team's long-term sustainability

What we're looking for

  • Bachelor's degree in Information Technology, Computer Science, engineering or any related field
  • Minimum of 10 years of experience in technology delivery, including at least 5 years in a leadership or senior management role
  • Proven experience managing large-scale systems development teams or delivery organizations, with a background in financial services or other regulated industries preferred
  • Strong understanding of systems delivery lifecycle methodologies (Agile and Waterfall), with expertise in solution design and architecture alignment
  • Proven capabilities in program and project management, DevOps and continuous delivery practices, as well as risk and issue management

What you can expect from joining our team

  • Career development and training opportunities
  • Competitive salary package and benefits
  • Performance-based incentives and recognition programs to reward high-performing individuals
  • Opportunity to work with industry experts and be mentored by them
  • Defined career progression paths to guide you in your professional growth
East West Banking Corporation

About East West Banking Corporation

Company Overview

East West Banking Corporation, established in 1994, is one of the fastest-growing banks in the country today. It caters to the financial needs of consumers, middle market corporates, and the mass affluent. Through its vast network of stores nationwide, it offers a wide range of banking products and services, as well as allied financial services: non-life insurance brokerage, bancassurance, and leasing.

EastWest’s goal is to provide excellent customer service, relevant products that meet the customer needs and having the most engaged and loyal customers and employees, while providing services befitting of a world-class bank anchored on service excellence in its chosen markets.

With steadfast commitment to make "Your Dream Our Focus," EastWest continues to develop innovative products and services and alternative delivery channels that cater to the diverse and evolving needs of its clientele.

Mission

For our chosen markets

by providing them with excellent service in the delivery of integrated and innovative products, responsive to their current and future financial needs, at the best value.

For our employees

by continuously providing them with opportunities to develop their full potential and by giving recognition and rewards commensurate to their contribution.

For our community

by committing ourselves to improving the quality of life of those around us through the support for various charities and involvement in outreach activities.

For our regulators

by uncompromisingly adhering to the highest standards of business ethics and corporate governance.

For our shareholders

by managing the bank professionally and prudently to consistently achieve optimal possible returns.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Taguig City, PH
Year Founded
1994
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