Help us deliver like never before
We’re looking for a Salesforce Marketing Cloud Technical Lead to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a sustainable future for Australia Post, and you could be part of that.
We're empowered to deliver for our teams and to delight our customers. We provide an inclusive and supportive environment that nurtures talented people, trusts our teams to deliver their best, and leverages modern work practices and technologies. It's an unexpectedly dynamic and collaborative culture that feels more like a start-up than a 213-year old icon.
What you’ll deliver with us
As our Salesforce Marketing Cloud Technical Lead be providing technical expertise, incident resolution and the building of systems capability within Salesforce Marketing Cloud as a primary platform. This role supervises systems operations and platform health, as well as providing strategic and tactical input into complex business problems and projects.
This person is responsible for the solutions design and implementation of Salesforce Marketing Cloud used for both Marketing and non-Marketing engagement, working closely with Enterprise Notifications Service teams, Tibco CCS/Integrations, Salesforce CRM, ISO and Security, BG&I, Marketing, Online Shop, Salesforce Marketing Cloud partners and 3rd party platform vendors. It is a great opportunity to support the core enterprise platform that delivers for the business as well as fostering a close relationship with Salesforce.
This is a fixed-term contract opportunity until 30 June 2027.
You’ll also
About you
This is far more than a “ticket taking” position. We are looking for someone who can build re-usable capability for salesforce automations and cloud pages. If you have salesforce development skills that can be utilised to provide support that is a bonus! The key skill we are looking for is someone with Salesforce marketing cloud technology skills. We are seeking someone who is a strong communicator who can present to both technical and non-technical stakeholders. You’ll largely be working with Cyber, ISO, Operations, Upstream Integration and Salesforce CRM teams internally. Externally your key stakeholders are Salesforce, Validity/Everest and consultant System integration teams.
You’ll also need
We’re delivering together
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.
We believe our business should reflect the diverse communities we operate in and are proud to be an inclusive workplace for people from all walks of life. We encourage applications from people of all ages, genders and backgrounds including Aboriginal and Torres Strait Islander peoples, People with Disability, LGBTQIA+ and Refugees.
We are one of the largest organisations in Australia to successfully achieve Disability Confident Recruiter status. We are committed to providing an inclusive and barrier-free recruitment process and workplace for those living with a disability and are committed to reviewing and removing bias in our processes to create a gender-equitable recruitment experience and workplace. If you have any questions about accessibility, please contact our Diversity & Inclusion team on inclusivecareers@auspost.com.au
See and hear what it's like to be part of our teams in digital tech:
Connecting businesses with consumers is the heart of commercial prosperity and the cornerstone of Australia Post's commitment to Australian businesses. As connectivity transforms our lives, Australia Post is evolving to meet the future needs of businesses by providing trusted service solutions in etailing, retailing, communications, financial services and postal. Continuous improvement of these services is our relentless objective.
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