JD:

o 8+ years of experience leading manual testing efforts, developing test plans, and managing the defect lifecycle to ensure high-quality software delivery.

o Experience in Salesforce QA testing.

o Create, review, and execute detailed test plans, test cases, and test scenarios based on functional and business requirements.

o Strong knowledge of QA testing methodologies that cover all aspects of software testing, including functional testing, UI/UX testing and usability testing

o Collaborate with multiple stakeholders to ensure thorough understanding of requirements.

o Coordinate testing efforts across multiple teams and releases, ensuring deadlines and quality standards are met

o Track, log, and manage defects in JIRA, ensuring clear communication and timely resolution with development teams

o Conduct root cause analysis of defects and recommend process improvements to reduce recurring issues

o Should be fostering a collaborative and high-performing work environment

o Willing to learn and get knowledge on new domains

o He/she will be in a contributing role supporting the team in test case writing and test case execution

o Identify and resolve defects promptly and efficiently, working closely with development teams to ensure timely fixes

o Ensure compliance with QA best practices and Salesforce platform limitations while maintaining documentation standard

o Mentor and guide junior QA team members in manual testing practices, Salesforce QA, and JIRA usag