Job Description

1. Global Enablement & Feature Activation

• Promote, explain, and activate new Salesforce NGL features (built on SFCC technology) across global markets.

• Develop clear, business-oriented narratives to support product rollouts and new feature launches.

• Translate technical functionalities into marketing‑friendly use cases, demonstrating real business impact.

• Showcase newly released features through live demos and articulate their business value using data, KPIs, and benchmarks.

2. Training, Education & Communication

• Lead engaging demos, training sessions, webinars, and functional workshops.

• Create high-quality enablement materials (education kits, playbooks, guides, best‑practice decks).

• Ensure consistent, transparent communication of updates, roadmap evolutions, and feature releases across all regions.

3. Community Engagement & Adoption

• Animate and grow a global community of business users, fostering collaboration and best‑practice sharing.

• Act as the central point of contact for local teams, gathering feedback and identifying adoption barriers.

• Monitor usage and adoption metrics, propose data‑driven recommendations, and support markets in maximizing feature value.

Candidate Profile

Required Skills & Experience

• Excellent communication, enablement, and presentation skills, comfortable engaging diverse global audiences.

• Demonstrated ability to simplify complex technical concepts for marketing and business stakeholders.

• Solid understanding of Salesforce-based webmastering, SFCC content management, and digital merchandising.

• Technical familiarity with SFCC, APIs, connectors, and digital marketing technologies is a strong plus.

• Experience working in a global or matrixed organization is highly beneficial.

Languages

• Fluent English required.

• French is a plus.

Location

• Paris area (Clichy) ; remote work possible.

• Occasional onsite presence (~3 days/week on average) for key workshops, team meetings, and strategic enablement activities.