Job Description

With its brands BMW, MINI and Rolls-Royce the BMW Group is one of the world’s most successful premium manufacturers of automobiles and motorcycles as well as a provider of premium services for individual mobility. The engine for the intensity and attraction of our products and services is the passion of our employees.

At BMW Group Financial Services Hellas we complete the BMW Group's range of mobility services in Greece, offering tailored financial solutions like credit financing and leasing.

This is a fixed-term contract for up to 3 years.

What awaits you?

• Provide comprehensive administrative support throughout the entire leasing lifecycle, from contract initiation to completion.
• Monitor and develop all rental business in order to achieve targets and customer satisfaction.
• Contract booking and dealer payment handling.
• Support in payments concerning customer first increased rental and warranties.
• Oversee the insurance coverage for vehicles from the start to the end of each contract.
• Monthly invoicing of all rental contracts.
• BSI order, BSI invoices and handling of vehicle maintenance.
• Reconciliation with Allianz for activated insurance contracts.
• Resolve customer/dealer requests at the second level support within the line frame as defined in service catalogue of the company.
• Circulation taxes handling following specific timetables.
• Responsible for RAC business, activation, contract management and EoT of them.
• Contract Management of rental business (e.g. green cards, accident handling, fines etc).
• After sales customer service

What should you bring along?

• Degree in Business Administration or related field.
• Significant experience (e.g., 1-3+ years) in leasing & financial services.
• Strong knowledge of leasing processes & contract management.
• Proven ability to manage complex customer cases and operational issues.
• Experience with process optimization and digital tools implementation is an advantage.
• Excellent communication and interpersonal skills to work with diverse stakeholders.
• Critical thinking and analytical skills.
• Fluent in Greek and English,
• Microsoft suite (Word, Excel and PowerPoint).

What do we offer you?

In addition to the motivating working environment in our dynamic teams, we offer:

• Continuous Training & Development opportunities.
• A flexible working environment.
• Well-being initiatives with various events.

If the answer is yes, then do not miss the opportunity to apply and #shareyourpassion

After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.