You’ll love this role if you enjoy working through the facts and landing a fair outcome. In Third Party Insured Settlements, our customer was deemed at-fault, and the other insurer comes to us for payment.
Instead of leaving our customer to deal with that situation, we step in and handle the whole conversation. You’ll review the accident details, apply the road rules and negotiate the settlement directly with the other insurer until both sides land on a fair number. Along the way you build strong negotiation skills and the kind of claims judgement that opens doors to specialist and leadership roles.
What you’ll be doing
What great looks like
If you can see yourself growing into this, you’ll likely love it here.
What you’ll get
Why Youi
We’re here to make insurance more human. That means getting to know our customers properly so we can support them when it matters most. And it means supporting our people to grow, not just get through the day. Here, you’ll be trusted to own your work, while knowing support is there when you need it. You’ll see the outcomes of what you do, in real time, for real customers.
Your career can be shaped around who you are with work that’s a bit more you-shaped.
Ready?
Hit Apply now and we'll circle back.

From the moment we opened our doors, Youi has been committed to doing things differently. We're not your average insurance company - we're a challenger brand that's shaking up the industry by offering consumers a fresh, alternative choice. We believe that insurance should be tailored to the unique needs and lifestyles of our customers, and that's why we insure homes and cars of all shapes and sizes. Because at Youi, what makes us unique is you.
We've put in the hard work to build a strong brand and a culture that prioritises innovation and agility. Our team of over 1,700 employees across three countries is dedicated to providing the best possible service to our customers. We're passionate about building a great company that prioritises its people and their development. It's this unwavering commitment to our people that's key to our success.