Job Description

Location

New York, New York

Shift:

Day Flex (United States of America)

Define the Patient Care Experience: Session Assistants Make It Possible

Make a lasting impression at NewYork-Presbyterian as a Session Assistant. Join a supportive team that’s passionate about delivering exceptional service to our diverse local community. As a key member of our administrative staff, you’ll discover what sets NYP apart: a deep commitment to the individuals and families in our care.

Session Assistant - Interventional Radiology

Full-Time | Weekdays | Days | Weill Cornell

At NewYork-Presbyterian, Session Assistants are more than administrative support - you're the reassuring presence patients and families rely on during critical moments. You’ll guide, inform, and coordinate care behind the scenes, helping ensure every visit is seamless, informed, and compassionate. Success in this role requires experience navigating insurance requirements and securing prior authorizations for procedures, helping prevent delays in patient care and treatment.

What You’ll Do:

• Coordinate complex, multi-specialty appointments, procedures, and surgeries

• Verify insurance benefits and obtain complex prior authorizations/pre-procedure approvals for Interventional Radiology services, partnering with payers, providers, and patients to ensure timely authorization and minimize care delays

• Track, monitor, and follow up on pending authorizations, appeals, and payer requests to support timely patient access to care

• Serve as a front-line resource—welcoming patients, answering questions, and easing concerns

• Manage scheduling workflows, inbox communications, and provider calendars

• Collect and maintain accurate patient demographic, insurance, and medical record information

• Collaborate with internal teams and referring providers to ensure timely, coordinated care

• Support patients with forms, portal enrollment, and procedure preparation instructions

• Provide cross-coverage with Patient Registrars during lunch breaks and/or absences to greet all patients and visitors upon arrival

Schedule & Location:

This is a full-time, day shift position based in the Interventional Radiology department at Weill Cornell, located at 525 East 68th Street, New York, NY.

• Weekday coverage only — no weekends

• 8-hour shifts between 8:00 AM to 4:00 PM

Preferred Criteria

• Prior experience obtaining insurance authorizations and pre-procedure approvals in a hospital, radiology, specialty practice, or healthcare setting strongly preferred

• Knowledge of health insurance benefits/requirements

• Knowledge of ICD Coding

• College degree

• Energetic, approachable individual with a desire to put patients first.

Required Criteria

• High School Diploma or GED

• One year of clerical experience

• Effective communication, along with phone and computer skills

• Ability to multi-task and prioritize in a fast-paced environment

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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• 2026 Best Places to Work in IT - Computerworld

• 2025 Great Place to Work Certified

• 2025 Best Employers for Women – Forbes

• 2025 Companies that Care – People

• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range:

$25.10-$34.23/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.