Job Description

Posting number: 2026-05652

Department: Dept of Children, Youth, and Families

Division: CW Field Operations - Region 6

Job classification: OFFICE ASSISTANT 1

Posting type: Open & Promotional

Categories: Administrative Assistant

Our vision is to ensure that “ All Washington's children and youth grow up safe and healthy, thriving physically, emotionally, and educationally, nurtured by family and community".

Attention: This position is within the Supported Employment in State Government (SESG) Program, per the requirements of RCW 41.04.770 Applicants and incumbents must be eligible for the SESG Program and meet the required qualifications for this position.

Job Title: Office Assistant 1 (OA1)

Location South Bend , WA

Closes: 8/13/26

Salary: $ 38,340 - $ 50,412 Annually

We're looking for an Office Assistant 1 (OA1) to join our clerical team and provide exceptional support to our office and staff in South Bend. If you are skilled in offering advanced assistance and have a natural ability to stay organized and flexible, we encourage you to apply!

Click here to learn more about DCYF

The Opportunity:

In this role, you will perform various clerical duties to support the agency's mission and office operations. This includes tasks such as establishing and maintaining record-keeping and filing systems, managing databases, serving as a receptionist, performing basic mathematical calculations, and copying materials.

Some of what you'll do:

• Check copy machines for paper and refilling, change toner,
• Clean and restock supplies in the copy area.
• Send faxes and distribute incoming faxes.
• Upload documents into Famlink.
• Send out dependency court hearing notices to caregivers and scan files.
• Prepare outgoing files and mail.
• Frequent travel to the post office to pick up mail.
• Distribute mail to staff mailboxes.
• Make packets for permanency, placement, foster parent, home visit, and background check applications,
• Recycle cardboard and empty the recycling bins.
• Occasional travel to the local car wash and gas station to assist with the maintenance of state vehicles.
• Answer multi-line phones and transfer calls,
• Greet and assist clients and visitors.
• Sign for deliveries.
• Take messages for staff and convey messages to and from staff to clients.

SESG Program Requirements:

Applicants and incumbents in this position must meet the following eligibility criteria for the SESG Program:

1. Have a developmental disability as defined in RCW 71A.10.020; or experience a significant disability as defined in the Rehabilitation Act of 1973 that seriously limits one or more functional capacities (such as mobility, communication, self-care, self-direction, interpersonal skills, work tolerance, or work skills) in terms of an employment outcome, including amputation, arthritis, autism, blindness, burn injury, cancer, cerebral palsy, cystic fibrosis, deafness, head injury, heart disease, hemiplegia, hemophilia, respiratory or pulmonary dysfunction, intellectual disability, mental illness, multiple sclerosis, muscular dystrophy, musculo-skeletal disorders, neurological disorders (including stroke and epilepsy), spinal cord conditions (including paraplegia and quadriplegia), sickle cell anemia, specific learning disability, end-stage renal disease, or another disability or combination of disabilities determined to cause comparable substantial functional limitation; AND
   
2. Require supported employment on-the-job training and long-term support to satisfactorily perform job duties; AND
   
3. Provide an ongoing source of long-term support to perform the duties of this position. Applicants will be required to submit medical and other information to show that they meet the criteria for the SESG Program and have a dependable source of long-term employment support.

What we're looking for (Required Qualifications):

Meet the requirements listed above to be eligible for the SESG Program AND the qualifications listed below:

Six (6) months of clerical work experience.
OR
Equivalent education and experience.
AND

1. The ability to take action to learn and grow.
2. The ability to take action to meet the needs of others.

Preferred/Desired Qualifications

• Demonstrated ability to operate a computer and learn new programs.
• Demonstrated ability to operate office equipment to complete daily tasks.
• Demonstrated ability to maintain confidentiality.
• Demonstrated ability to communicate effectively and in a professional manner with clients, community partners, and the general public.
• Demonstrated ability to remain calm when interacting with hostile clients.

How do I apply?
Complete the online applicant profile.

Supplemental Information:
The Department of Children, Youth, and Families (DCYF) is committed to Washington’s children and youth growing up safe, healthy, and thriving. We invite all candidates to join us in our mission to create a diverse and equitable workplace that reflects the communities we serve. If you are excited about this role but you believe that your education and/or experience might not align perfectly with every qualification in the job posting, we encourage you to apply anyway.

The Department of Children, Youth, and Families (DCYF) is an equal opportunity employer and does not discriminate on the basis of age, sex, marital status, sexual orientation, race, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained service animal by a person with a disability.

If you are selected for an employment interview and you require the assistance of your Long-Term Support, they must be available to join you in-person or by telephone for the interview to discuss how they will support you in this job. If you are selected for the SESG position, the employer will verify that you meet the criteria for the SESG Program and have a dependable source of long-term employment. The employer may ask you for additional documentation to prove your SESG eligibility, such as a written statement from a Doctor, Physician’s Assistant or Therapist, records from a School Counselor or Vocational Rehabilitation Agency, or a similar program with relevant records. Written statements from family members, friends, or former employers/co-workers will not be accepted. An employee who is hired and then ceases to meet all of the SESG Program eligibility criteria will be terminated from this position.

This position is included in the supervisory bargaining unit represented by the Washington Federation of State Employees (WFSE). For more information: https://wfse.org/

This recruitment may be used to fill multiple vacancies.

This position requires a minimum of at least two years of driving experience and a valid driver’s license.

The incumbent must successfully complete formal training courses as required by law, policy, and regional requirements within one year of their appointment.

Degrees must be obtained from an accredited college or university whose accreditation is recognized by the U.S. Department of Education and the Council for Higher Education Accreditation (CHEA), or a foreign equivalent verified by a NACES-approved organization at naces.org. Foreign Equivalency certification must be attached to the application for degrees obtained outside the U.S.

For more information about this position or if you need an accommodation throughout the application/interview process, please contact DCYF recruiter If you're experiencing technical difficulties creating, accessing or completing your application, call NEOGOV toll-free at (855) 524-5627 or email support@neogov.com Persons needing accommodation in the application process or this announcement in an alternative format may call the Telecommunications Device for the Deaf (TDD) at 360-664-1960.

Applicants who meet the minimum qualifications and wish to claim Veteran's Preference MUST attach a copy of their DD214, NGB Form 22 or Predischarge Certification (issued not more than 120 days prior to End of Term of Service (ETS) by date of submission). If claiming preference based on Predischarge Certification, individual will be required to provide their official discharge documentation, such as a DD form 214, NGB form 22, or equivalent, within 30 days after the date of discharge. Please blackout (redact)the social security number before attaching any documents. For additional information on Veteran's Preference and guidance on how to determine if you are eligible, click here

DSHS BHHA Strategic and Organizational Performance Manager description imageDCYF participates in the federal E-Verify program. The selected candidate must provide proof of identity and authorization to work in the United States, consistent with E-Verify requirements, on their first day of employment.

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