At Exeter Finance, we are committed to helping customers find the right financing for their next vehicle purchase. By building strong relationships with our customers and network of dealer partners we are able to give options that make sense, getting customers behind the wheel of their car.
Every team member is integral to our success. Whether you’re at a servicing center helping customers with their loans, in the field building relationships with dealers, or supporting the company from its corporate offices, you'll enjoy a nurturing, invigorating and positive work environment.
Our vision is to be a premier finance company and lender of choice known for its People, Performance and Service.
Responsible for supporting the management team. Will help oversee vendor relationships by being available to answer questions and complete reporting, ensuring compliance with service level agreements, and assisting in the development of vendor performance metrics.
Job Duties
Support the development and implementation of vendor performance management scorecards.
Assist in conducting regular reviews and audits of vendor performance, identifying areas for improvement.
Collaborate with cross-functional teams to address vendor-related issues and drive continuous improvement initiatives.
Review vendor fee requests and approve or deny based upon contracts and business strategies
Answer vendor emails and questions through an email inbox
Provide guidance and mentorship to junior vendor specialists, helping to develop their skills, knowledge, and best practices.
Stay current with industry best practices, emerging trends, and regulatory changes to ensure the company’s vendor management processes remain competitive and compliant.
Lead or support the resolution of complex account disputes, ensuring timely and effective solutions are implemented to minimize business disruption.
Education and Experience
Bachelor’s degree or educational experience in related field preferred, or relevant work experience.
5+ years of experience in vendor management, procurement, or a related field.
Strong analytical skills with the ability to interpret data and provide actionable insights.
Excellent communication and negotiation skills.
Efficient in MS suite products.
Ability to work independently and as part of a team in a fast-paced environment.
Ability to maintain confidentiality and handle sensitive information responsibly.
Knowledge of state and federal repossession and collection laws.
Ability to manage multiple tasks and priorities in a fast-paced, dynamic environment.
Strong organizational skills and attention to detail.
Demonstrate ability to professionally represent Exeter and build strong working relationships with internal and external customers.
#LI-Remote
Individual compensation packages are based on various factors unique to each candidate including
skill set, experience, qualifications and other job-related reasons.
The pay range for this role is $27.60 - $38.30 hourly.
Exeter Finance LLC is an Equal Opportunity Employer.
At Exeter, we are committed to helping consumers find the right financing for their next vehicle purchase. We work with thousands of franchised and independent auto dealers nationwide to make vehicle ownership possible for everyone.
We have helped more than one million consumers purchase the cars and trucks they want by providing the financing solutions they need. And all along the way, we’ve remained dedicated to the development and representation of our people, which earned us nationwide recognition as one of Forbes’ best midsize employers in 2023 and 2024.
Our mission is to create an enhanced employee experience and superior value for our stakeholders by building exceptional relationships and providing competitive financial solutions.
Our vision is to be a premier employer, auto finance company and lender of choice known for its People, Performance and Service.
NMLS #967404
For more information, visit
https://www.nmlsconsumeraccess.org
