Job Description

Do you enjoy leading operational teams while driving efficiency, safety, and customer satisfaction?
Are you passionate about developing people, optimizing processes, and delivering exceptional service performance?

Join our Team!

Baker Hughes is recognized as a global energy technology company serving the energy sector across more than 120 countries. Our services organization is supporting customers through the repair, production, assembly, and delivery of critical equipment and replacement parts. We are combining operational excellence, strong leadership, and customer focus to deliver reliable solutions and exceptional service outcomes.

Partnering with the best

As a Services Senior Team Leader, you are leading operational activities associated with the production, assembly, repair, and delivery of equipment and replacement parts. You are coordinating resources, driving operational efficiency, and ensuring effective execution of workshop, logistics, and service activities. You are developing team capabilities, implementing process improvements, and supporting strategic business objectives through strong operational leadership.

As a Services Senior Team Leader, you are responsible for:

• Coordinating resources to achieve operational goals using timely and cost-effective strategies.
• Leading and supporting daily operational activities including production, material management, warehouse logistics, shipping, and service execution.
• Developing, coordinating, and executing daily production plans to meet customer and business requirements.
• Ensuring effective shift-to-shift communication and seamless operational transitions.
• Providing leadership, coaching, and development opportunities for workshop and operations personnel.
• Developing and implementing process controls to improve productivity, quality, and operational consistency.
• Supporting operations leadership in workforce planning, equipment allocation, and resource management.
• Developing annual departmental plans aligned with broader business and operational objectives.
• Collaborating with cross-functional teams to identify and implement improvements in processes, procedures, and ways of working.
• Communicating effectively across the organization and supporting alignment of operational priorities.
• Presenting operational updates, technical insights, and business improvements to senior leadership and cross-functional teams.
• Supporting diverse customers and ensuring service delivery aligns with established frameworks, standards, and business processes.

Fuel your passion

To be successful in this role you will:

• Have experience leading workshop, manufacturing, service, supply chain, or operational teams.
• Have strong leadership and people development skills.
• Have experience managing production plans, operational workflows, and resource allocation.
• Have strong communication and stakeholder management capabilities.
• Have demonstrated ability to drive process improvements and operational excellence initiatives.
• Have strong organizational, problem-solving, and decision-making skills.
• Have the ability to collaborate effectively across functions and influence operational outcomes.
• Have experience working in customer-focused operational environments with multiple priorities.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

• This role typically follows general working hours (6:00 AM – 3:00 PM)
• May require flexibility based on operational and testing requirements

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

Working for you

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we must push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

• Contemporary work-life balance policies and wellbeing initiatives
• Comprehensive healthcare and medical coverage
• Life insurance and disability benefit programs
• Competitive compensation and financial benefits
• Additional voluntary and flexible benefit options

This position requires current work authorization in the country of employment. The employer is unable to provide or continue work authorization sponsorship for this role.

You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

The Baker Hughes internal title for this role is: Services Senior Team leader - General Operations Support