Vertiv

Services Sales Analyst

Vertiv  •  Bengaluru, IN (Onsite)  •  2 hours ago
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Job Description

Job Title: Thermal Service Sales Analyst

Experience: 1–2 Years
Location: Bengaluru
Department: Service Sales

We are seeking a motivated and technically skilled Thermal Service Sales professional with 1–2 years of experience to drive service revenue for thermal systems. The role involves promoting aftermarket services, AMC contracts, spare parts, and retrofit solutions to existing and new customers while ensuring strong customer relationships.

Key Responsibilities

  • Drive sales of thermal service offerings, including:
    • Annual Maintenance Contracts (AMC)
    • Spare parts & consumables sales
  • Identify and develop service business opportunities in existing and new accounts
  • Conduct site visits and equipment inspections to understand customer needs
  • Prepare and present technical/commercial proposals aligned with customer requirements
  • Build and maintain strong relationships with maintenance teams, and procurement
  • Achieve sales targets and service revenue goals
  • Coordinate with internal teams (service engineers, operations, supply chain) for project execution
  • Track customer equipment lifecycle to identify cross-selling and upselling opportunities
  • Maintain accurate CRM data, sales reports, and forecasts

Required Skills & Qualifications

  • Bachelor’s degree in Mechanical Engineering
  • 1–2 years of experience in:
    • Service sales / aftermarket sales
    • Thermal systems (boilers, heat exchangers, chillers, HVAC, or similar)
  • Basic understanding of thermal engineering concepts
  • Strong communication, negotiation, and presentation skills
  • Ability to read and interpret technical drawings/specifications
  • Proficiency in MS Office and CRM tools

Preferred Skills

  • Experience in industries such as HVAC or Industrial product AMC sales.
  • Customer-facing experience in B2B industrial sales

Key Competencies

  • Customer-focused approach
  • Result-oriented mindset
  • Problem-solving ability
  • Strong follow-up and execution skills

KPIs / Success Metrics

  • Service revenue growth
  • AMC conversion rate
  • Customer retention & satisfaction
  • Pipeline development and closure rate
Vertiv

About Vertiv

Vertiv is a global leader in critical digital infrastructure for applications in data centers, communication networks, and commercial and industrial environments.

As businesses, industries, and communities become more connected, we pioneer and deliver end-to-end power and cooling technologies to help our customers stay resilient, optimized, and future-ready.

With our industry-leading innovative technologies and global services network, we are fueling the revolution of the digital world - keeping technology ecosystems running efficiently and without interruption.

Vertiv is supercharging data’s potential; accelerating the pace of technology, raising the bar for accelerated compute and redefining the limits of densification.

The world depends on data we power and cool™

Industry
Manufacturing & Production
Company Size
10,000+ employees
Headquarters
Columbus, OH
Year Founded
Unknown
Website
vertiv.com
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