Job Description

Services Data Center Solutions Principal for Multicloud/Data Center, AI & Data and Security & Resilience

Qatar, Doha

Are you an experienced outcome orientated technologist who well versed in providing presales advice for game-changing, enterprise-wide Multicloud/Data Center, AI & Data and Security & Resilience Transformation services? Do you want to be a hero to Dell Technology customers by delivering outcomes for their complex business/IT use cases?

The Data Center Solutions Principal works within our Dell Technologies Services (DTS) Technical Consultants team in a presales function. You are responsible for leading the complex Multicloud, Data & AI and Resiliency & Security services solution definition and journey to outcome in close alignment with the Services Sales, Services Delivery Teams, Solution Partners and in collaboration with product account teams to architect and position the Dell and Dell partner ecosystem solution that best meets customer requirements and delivers expected outcomes. Dell Technologies Professional Services offers address the entire solution lifecycle in 4 phases, i.e. Strategize, Implement, Adopt and Scale spanning Consulting, Deployment, Residency and Managed services.

Join us to do the best work of your career and make a profound social impact as a Services Data Center Solutions Principal for Multicloud/Data Center, AI & Data and Security & Resilience within Dell Technologies Services Technical Consultants team in Doha, Qatar.

What you’ll achieve:

This is a senior presales customer facing role. The Solutions Principal will lead the development and delivery of presentations up to customer C-level management, driving advisory and technical workshops, designing Services Solution scopes, providing professional Services proposal responses to Requests for Proposal (RFPs), building out Statements of Work (SOW) comprising contractual services scopes, effort estimation and managing the sales lifecyle upto transition of work to the Dell Technologies delivery organization through through aligned practice management.

You Will:

• Engage in complex accounts and will lead customer presentations and workshops at the senior leadership level by developing and articulating the applicable transformation journey being able to carry the conversation in both business and technology value terms with a focus on Multicloud/Data Center, AI & Data and Security & Resilience services.
• Be part of the Middle East team of Account Solutions Principals. You will work on opportunities in the region.
• Be recognized for your Services solution presales subject-matter expertise in the area of Multicloud, Data & AI and Resiliency & Security and specifically your ability to architect and sell end-to-end professional services solutions.
• Contribute to business results through quality of input to Dell Technologies solution offers. You will be an evangelist to customers and internal stakeholders for Dell Technologies Multicloud/Data Center, AI & Data and Security & Resilience professional service offerings. You represent Dell Technologies Services in the Dell Technologies organization through internal enablement sessions comprising workshops, presentations, programs, community/practice leadership and training. Work with services portfolio teams on new offers and with business development on sales campaigns.

Take the first step towards your dream career.

Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:

Essential Requirements

• Fluent in English
• 10+ years services presales experience in the role of a solution lead, solution architect or similar with proven capability and experience in constructing services solutions (requirements gathering, professional services scope defintion, level of effort estimation, program planning and work packages, SoW writeup and RFI/RFP responses) for customers, typically in the large Enterprise and/or Government Sectors. You will have a thorough understanding of the development of the programme and project specific services P&L and cash flow development (including business impact), risk analysis and working with Fixed Price, Time and Material and other complex commercial models and incorporation of 3rd party contracts in Waterfall and Agile project approaches.
• Proven experience in client facing roles and effectively influencing at all levels (up to CxO) with ability to construct, tailor, and negotiate service contracts (e.g. Statements of Work) for customer engagement which may required further 3rd party vendor scoping elements.
• Passion for cutting edge technology, services and life-long learning and translating this into business outcomes. Expert knowledge in Multicloud/Data Center and AI & Data services and proficient knowledge in the area Security & Resilience services.
• Exceptional consultative presales skills, including methods, tools and techniques to apply within digital transformation context; excellent communication skills in English (verbal/written); ability to run customer workshops and executive briefings; ability to work in an international, multicultural environment. Travel across the region is essential.

Desirable Requirements

• Fluent in Arabic
• Working knowledge of Dell Technologies product and services portfolio relevant to Multicloud/Data Center, AI & Data and Security & Resilience in on-premise and hybrid scenarios.
• Practical service delivery experience and relevant certifications in the area of Multicloud/Data Center, AI & Data and Security & Resilience

Who we are

We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.

Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.

Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here