Job Description

Initial Posting Date:

03/31/2026

Application Deadline:

04/09/2026

Agency:

Department of Human Services

Salary Range:

$5,458 - $8,352

Position Type:

Employee

Position Title:

Services Coordinator, Program Analyst 2

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Are you passionate about improving the lives of children and families across Oregon? Do you thrive in a role where your work supports safety, stability, and meaningful belonging for children with varied support needs? If so, the Office of Developmental Disabilities Services (ODDS) Children’s Services invites you to join our mission‑driven team. We are excited to announce an opportunity for a Services Coordinator (Program Analyst 2) to join our dedicated and mission‑driven team. In this role, you will help design, develop, and coordinate home, community, and statewide services that empower children and honor families’ diverse strengths and cultural backgrounds. You’ll support the Children’s Residential (CR) program, ensuring that children with behavioral support needs receive safe, person-centered, and equitable services. If you’re ready to make a meaningful impact and help shape the future of services for children with developmental disabilities, we encourage you to apply!

of Duties

• Assess eligibility and support needs for children with disabilities using ODDS assessment tools.

• Conduct in‑person visits and interviews to evaluate health, safety, and service satisfaction.

• Coordinate and monitor Medicaid‑funded services, ensuring compliance with ODDS and federal requirements.

• Facilitate team meetings and collaborate with families, providers, schools, medical partners, and community agencies to develop and implement service plans.

• Maintain accurate documentation, service plans, assessments, and billing records in accordance with Medicaid standards.

• Use state systems to authorize services, track expenditures, resolve billing issues, and support families with Medicaid/ONE system enrollment and redeterminations.

• Provide guidance on available services, issue Notices of Planned Action, and represent the program in administrative hearings.

• Research resources, identify service gaps, and recommend cost‑effective solutions to meet each child’s needs.

• Collaborate with ODDS leadership and policy experts to improve processes, develop procedures, and provide technical assistance to providers.

• Represent ODHS/ODDS with community partners to share information, promote referrals, and explain relevant rules and program requirements.

Minimum Qualifications

• Five years of experience coordinating or administering a program related to human services.

Education in Business or Public Administration, Behavioral or Social Sciences, health care, health or human services, or a similar degree will substitute for experience based on the following:

• Associate degree in any of the listed areas substitutes for 18 months of experience.

• Bachelor's degree in any of the listed areas substitutes for three (3) years of experience.

• Master's degree in any of the listed areas substitutes for four (4) years of experience.

• Doctorate degree in any of the listed areas substitutes for five (5) years of experience.

Essential Attributes

We are looking for candidates with:

• Knowledge of the current services provided by ODHS and the Office of Developmental Disabilities Services.

• Experience building respectful, collaborative relationships with families, providers, and community partners and problem solving.

• Experience assessing complex information and making sound, person-centered decisions.

• Experience coordinating services and navigating multiple systems such as Medicaid, education, and health care.

• Experience managing detailed documentation while maintaining accuracy and meeting deadlines.

• Experience adapting to changing needs, priorities, and environments while maintaining high-quality service.

• Experience working with individuals or families from diverse cultural, linguistic, and socioeconomic backgrounds.

Attention all candidates! Your application materials will determine whether you move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range. If you are selected as the final candidate and a degree is listed as a minimum qualification for the position, please be prepared to provide verification of your completed education before moving forward in the hiring process. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

Working Conditions

• This position allows for a hybrid work schedule that includes both in-person requirements and remote work.

• This position involves travel, including overnight trips, using either a state of Oregon vehicle or a personal vehicle, sometimes on short notice. Occasional evening and weekend work (one or more times per month) is required to meet service needs.

• This role requires daily use of computer programs, exposure to screens and frequent video conferencing to meet service needs.

• This position requires monthly face-to-face contact with participants in their homes, which may include exposure to environmental elements.

• This role may require availability after hours to respond to crisis health and safety or public emergency situations - this includes providing on-call coverage for other case management staff as part of program staffing coverage plans and occurs on average less than once per month.

Background Checks and Requirements

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• A valid driver’s license and acceptable driving record are required for this position.

Benefits

• ODHS Employee Resource Group communities that promote shared learning.

• Cost of Living Adjustments.

• Annual salary increases (until you reach the top of the listed salary range).

• Amazing benefits package

• Possible eligibility for the Public Service Loan Forgiveness Program

Employment Preference

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

General Information

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• This recruitment may be used to fill future vacancies in the same classification.

Contact Information

• We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Nora Leyva Esquivel. If you contact the recruiter, please include the job requisition number: REQ- 197639

• Email: Nora.L.LEYVA-ESQUIVEL@odhs.oregon.gov

• Phone (call or text): 503-269-4222