Services Account Manager Support
Services Account Manager Support:
Is responsible for maintaining strong client relationships, ensuring high satisfaction and retention through personalized service.
Your role:
Develops and maintains strong relationships with existing clients, ensuring high levels of customer satisfaction and retention through regular communication and personalized service.
Assists in the execution of strategic and tactical sales plans designed to exceed financial targets, with a focus on Multivendor Agreements, Warranty Conversions, and Contract Renewals.
Works meticulously under direct supervision and established processes, ensuring adherence to operational policies to maintain consistency and high standards of work output.
Provides comprehensive transactional and administrative support related to in-scope processes, ensuring tasks are completed efficiently, accurately, and within established timelines.
You're the right fit if:
You have a High School Diploma, Vocational Education or Bachelor's Degree in Business Administration, Sales, Marketing or equivalent.
You have 2+ years of experience in Customer Relationship Management, Sales and Business Development, Service Delivery Management or equivalent
Strong customer orientation with a clear sense of urgency to understand and address client needs.
Intermediate level of English proficiency.
Comfortable engaging in sales-related activities
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business
• Discover our rich and exciting history
• Learn more about our purpose
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here
Over the past decade we have transformed into a focused leader in health technology.
At Philips, our purpose is to improve people’s health and well-being through meaningful innovation. We aim to improve 2.5 billion lives per year by 2030, including 400 million in underserved communities.
We see healthcare as a connected whole. Helping people to live healthily and prevent disease. Giving clinicians the tools they need to make a precision diagnosis and deliver personalized treatment. Aiding the patient's recovery at home in the community. All supported by a seamless flow of data.
As a technology company, we – and our brand licensees – innovate for people with one consistent belief: there’s always a way to make life better.
Visit our website: http://www.philips.com/
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