Job Description

Overview

Step into a role where your ideas spark innovation and your impact is felt every day. As an Enterprise Services Sales Specialist on the Services Sales Team, you help customers unlock the full value of Microsoft technology in a time of rapid change driven by artificial intelligence. You work closely with business and technical leaders to understand their priorities and design services engagements that help them adopt, integrate, and scale Microsoft solutions so they can realize meaningful business outcomes.

In this role, you lead account planning for services, shape digital transformation roadmaps, and connect customers with the right experts and offerings to accelerate adoption. You focus on driving measurable outcomes such as improved productivity, optimized operations, and new capabilities built on Microsoft services and artificial intelligence innovation. By building deep, long-term relationships and orchestrating virtual teams, you ensure customers get maximum benefit from their investments and see Microsoft as a trusted strategic partner.

At Microsoft, our mission to empower every person and every organization on the planet to achieve more guides how we partner with customers to deliver trusted, impactful solutions. With a growth-mindset culture, we innovate responsibly and measure success by shared progress, people, teams, and customers. Join us to do meaningful work that changes the world and helps shape what’s next for everyone.

Responsibilities

• Lead strategic account planning for services across multiple complex customer accounts, aligning investments, resources, and priorities to customers’ business objectives and long-term transformation roadmaps.
• Cultivate trusted relationships with executive, business, and technical decision makers, using consultative engagement and Microsoft sales strategies to secure alignment, sponsorship, and execution for services-led initiatives.
• Drive digital transformation by positioning Microsoft solutions and services in the context of customer industry trends, helping customers realize innovation and measurable business outcomes through technology adoption.
• Orchestrate and lead virtual teams and partners to design and deliver compelling value propositions, business cases, and cross-solution services offerings that expand usage, upsell and cross-sell opportunities, and drive account growth.
• Proactively monitor customer satisfaction, seek feedback, mitigate risk, and ensure services engagements deliver on agreed success measures, strengthening long-term relationships and customer loyalty.

Qualifications

Required/Minimum Qualifications

• Bachelor's Degree in Business, Technology, or related field AND experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education), driving digital transformation, or other relevant work experience (e.g., consulting, technology) OR equivalent experience.
• Fluency or business level Finnish and English language skills
• Experience in technology sales, solution sales, consulting, pre-sales or business development.
• Strong relationship-building, executive communication, and stakeholder-management skills.

Preferred Qualifications

• Account management experience OR equivalent
• Understanding of Microsoft Solutions
• Experience working in compex matrix organisations

Services Account Management IC5 - The typical base pay range for this role across Finland is € 96,300.00 - € 156,100.00 per year. Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here:

https://careers.microsoft.com/v2/global/en/corporate-pay/finland-corporate-pay.html

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.