Power3 Solutions

ServiceNow System Administrator (SkillBridge Internship)

Power3 Solutions  •  Columbia, MD (Onsite)  •  2 hours ago
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Job Description

Job Title: SkillBridge Internship

Subcategory: Service Now (SNOW) System Administrator

Location: Columbia, MD

About Us:

We help to solve difficult business, IT and analytic problems by addressing the whole problem – not just the symptoms – using interdisciplinary approaches that are both practical and innovative. We provide a fresh alternative to ordinary, mainstream consulting firms using small, highly skilled, and hand-picked teams that can meet the needs of clients in any industry. We offer tailored approaches not just staff. Our foremost focus is to understand your unique goals, risk, and challenges from which we gain the insight to tailor advice and solutions that address immediate problems and equip your organization for long-term success.

Under the framework of the  DOD SkillBridge Program, we hosts active-duty military members for skilled internships for up to the final 6 months of active-duty obligated service. We are proud to assist current military members transition and obtain jobs within civilian employment.

If you are an active-duty service member within 18 months of separating or retiring and are interested in applying or would like more information, contact us at SkillBridge@ themisinsight.com

The ServiceNow System Administrator will be responsible for the day-to-day administration, configuration, and ongoing maintenance of the ServiceNow platform. This role involves managing ServiceNow instances, implementing enhancements, and ensuring the stability and reliability of the platform. The ideal candidate will have strong technical skills, experience with ServiceNow, and a solid understanding of IT service management (ITSM) principles.

Experience interns will achieve:

  • Perform day-to-day administration of the ServiceNow platform, including user and group management, ACLs, business rules, UI policies, UI actions, and client scripts.
  • Configure and maintain ServiceNow applications, including Incident, Problem, Change, Service Catalog, Knowledge, and CMDB.
  • Develop and implement enhancements, updates, and upgrades to the ServiceNow platform.
  • Monitor system performance, identify issues, and implement solutions to ensure optimal performance and reliability.
  • Create and maintain system documentation, including technical specifications, user guides, and operational procedures.
  • Work with business stakeholders to gather requirements and implement solutions that meet their needs.
  • Provide technical support and troubleshooting for ServiceNow-related issues.
  • Ensure data integrity and security within the ServiceNow platform.
  • Collaborate with other IT teams to integrate ServiceNow with other systems and tools.
  • Stay up to date with the latest features and best practices for ServiceNow.

Required: Minimum of Top Secret (or higher) clearance

We are an Equal Opportunity/Affirmative Action employer.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Power3 Solutions

About Power3 Solutions

Power3 is a consulting partner delivering brand awareness and people strategies that attract, retain and grow talent to leverage success. We deliver HR, Recruiting and Marketing Services and Products to our client base.

Our mission is your people. How you connect, gain trust, and build relationships with your people matters. Power3 believes that how you treat people from their first interaction with your business and throughout their career is what builds excellence that has staying power. People are the real ROI and Power3 will prove it.

Launched in 2019, we’ve had over 6 years to not only hone in on best practices, we have built incredible internal resources of qualified candidates and a reputation as a place to go for jobs in our industry!

We understand that people drive revenue. They are the #1 reason why you succeed in delivering to your customers and critical to your mission. Small businesses rarely have the budget for skilled support in Marketing, Recruiting and Human Resources. That’s where Power3 comes in with fractional consulting designed to grow your business through your people. Power3 can grow your business through your people!

Industry
Government & Public Safety
Company Size
11-50 employees
Headquarters
Columbia, MD
Year Founded
2019
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