Argo Cyber is delivering technical support to customer management and providing technical services to enable customer mission accomplishment. In support of the customer's strategic direction,
The ServiceNow System Administrator maintains the stability and usability of the ServiceNow platform by performing application maintenance, managing support for incidents related to ServiceNow applications, and contributing to ServiceNow software releases by delivering configuration tasks and features. The ServiceNow System Administrator has sound technical ability that enables the fulfillment of common configuration and maintenance tasks.
Responsibilities may include, but are not limited to:
• Manages and resolves incidents against ServiceNow applications
• Performs routine maintenance to include performance monitoring and error identification/ remediation
• Manages Update Set creation and migration
• Schedules and verifies instance clones
• Participates ServiceNow upgrade planning and execution
• Manages Instance Security, User/Group Access/Access Control Lists
• Contributes to ServiceNow releases
• Adheres to internal standards, policies, and procedures
• Performs other duties as assigned
Qualifications:
• U.S. Citizenship
• Active Secret clearance. Must be able to obtain a TS/SCI clearance
• Must be able to obtain DHS Suitability
• Minimum 8+ Years' systems administration experience
• Minimum 4+ Years' experience with ServiceNow Implementations
• Minimum 4+ Years of experience with Application Experience: Incident, Problem, Change Management, Knowledge, Service Catalog
• Knowledge of the principles, methods, and techniques used in ServiceNow systems administration and support.
Desired Skills:
• Experience supporting Intelligence, DoD, or DHS Customers
• Experience with process development and deployment
• Agular JS
• Experience in JavaScript or related application development
• Experience with ServiceNow Development APIs
• Web Service Integration (API Web Services) experience
• LDAP Integration experience
• Single Sign-on configuration and administration
• SQL Experience
• Application Experience: ITx, HR, ITOM, ITBM, CSM, Security, Asset Management (HAM/SAM), PPM a Plus, Platform/Integration, Portal/UI, GRC
• ServiceNow Implementation Specialist Certified
• ServiceNow System Administration
Required Education:
BS Computer Science, Computer Engineering, Computer Information Systems, OR Computer Systems Engineering. Two years of related work experience may be substituted for each year of degree level education.
Desired Certifications:
ServiceNow Certified System Administrator
ITIL Foundation v4 Certified or willing to complete one year from hire
DODI 8570.1-M Compliance at IAT Level I
Argo Cyber Systems, LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing advanced cybersecurity, IT engineering, and enterprise technology solutions to the U.S. Government. We specialize in delivering secure, scalable systems and custom application development that empower federal and defense missions across the nation.
We are constantly on the hunt for talented, forward-thinking problem solvers with an energetic attitude and a strong work ethic to join our elite team.
Argo Cyber Systems is a Federal Contractor and an Equal Opportunity Employer.
© Argo Cyber Systems, LLC - All Rights Reserved
Argo Cyber Systems, LLC is committed to maintaining a safe, secure, and trusted workplace for all employees and our federal clients. Employment with Argo Cyber Systems is contingent upon successful completion of all required background investigations and pre-employment screenings, which may include, but are not limited to:
Criminal background checks (federal, state, and local)
Employment and education verification
Reference checks
Drug screening (in compliance with federal and state law)
Security clearance verification (as applicable for classified positions)
Candidates selected for employment in positions requiring access to sensitive or classified information may also be subject to additional U.S. Government background investigations and security adjudication processes, including DHS Entry on Duty (EOD) suitability or equivalent federal clearance requirements.
Argo Cyber Systems reserves the right to disqualify or rescind an offer of employment based on the results of any background or screening process that, in the company's judgment, may impact an individual's ability to perform essential job functions or meet contractual obligations.
All background investigations and screenings are conducted in accordance with applicable federal, state, and local laws, including the Fair Credit Reporting Act (FCRA) Candidates will be notified of their rights and provided an opportunity to review and dispute any adverse findings before final employment determinations are made.
Argo Cyber Systems is a Service Disabled Veteran Owned Small Business (SDVOSB). Located in Historic Downtown Pensacola, Argo Cyber Systems is a pure-play cyber security firm. We are cyber security and intelligence experts offering dedicated threat and security monitoring of critical infrastructure assets, businesses, and other environments.
Cyber Services
Managed Detection and Response (MDR) and Cyber Threat Monitoring
Argo Cyber Systems provides managed cyber monitoring services through a dedicated SIEM and Cyber Threat Monitoring platform with an advanced threat correlation engine at affordable prices.
Continuous Asset Discovery
By utilizing technology which can automatically discover new devices on your network, we always know what’s connected in your digital environment.
Continuous Real-time Threat Monitoring, Correlation & Alerting
It does not matter if you are in AWS, Azure, Google Cloud Platform, or on premise, we are able to gain visibility of devices, systems, applications, and user activities in your environment. We support Office 365, G Suite, network devices, operating systems, and over 400 devices and applications that are important to your businesses' day-to-day activities.
Global Threat Analysis and Supply Chain Cyber Risk Management
Due Diligence X© (DDX) was created with this in mind – to provide a dynamic platform for testing devices for assurance that the equipment will be free from a variety of security threats.
Assessment Support Services and Penetration Testing
ARGO Cyber Systems Principals have gained decades of experience conducting various types of assessments including Cyber Risk Assessments, Threat Assessments, Risk Management and Threat intelligence from our work with the DOD and Federal.
Breach Clean up, Mitigation and Remediation
Argo Cyber is capable of mitigation and remediation of your assets and environment in the event you are breached.
