Black Pen Recruitment

ServiceNow Specialist (Information Technology/Software/Onsite)

Black Pen Recruitment  •  Vienna, AT (Onsite)  •  29 days ago
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Job Description

Our client, a leading Software, Information and Communication Technologies company, operates internationally (Athens, Brussels, Luxembourg, Copenhagen, Stockholm, London, Nicosia, Hong-Kong, Valetta, etc). Our client is a renowned supplier of IT services to government institutions, multinational corporations, public administrations and multinational companies, research and academic institutes.

Our client currently has a vacancy for a ServiceNow Specialist fluent in English, to offer his/her services as an expert who will be based in Austria. The work will be carried out either in the company’s premises or on-site at customer premises. In the context of the first assignment, the successful candidate will be integrated with the Development team of the company that will closely cooperate with a major client’s IT team on site.

Job Type: Full-Time/Permanent

Location: Vienna

Workplace: Onsite

Note only EU citizens can be considered

Requirements

  • University degree in Computer Science or related field (e.g. information science, engineering, etc.) with relevant IT professional experience of 7 years;
  • At least 3 years of experience with ServiceNow development and architecture;
  • Experience with ServiceNow implementations, upgrades, and maintenance;
  • Experience with ServiceNow integrations with other enterprise systems;
  • Experience with ServiceNow products IT Service Management (ITSM) and Application Portfolio Management (APM);
  • Experience with ServiceNow modules Discovery (ITOM) and Service Mapping (ITOM);
  • Experience with ServiceNow workflows, business rules, UI policies, and ACLs;
  • Strong technical skills in ServiceNow platform, IT Service Management processes and related technologies;
  • One of the following certifications is mandatory for the performance of tasks: ServiceNow Certified Implementation Specialist (CIS), ServiceNow Certified System Administrator (CSA) or ServiceNow Certified IT Service Management (ITSM) administrator;
  • Excellent command of the English language.

Responsibilities

  • Design, develop, and maintain ServiceNow applications and modules in alignment with business and IT requirements;
  • Implement and configure ServiceNow solutions, including workflows, business rules, UI policies, and integrations with other enterprise systems;
  • Collaborate with stakeholders to analyze needs, define technical solutions, and ensure efficient delivery of ServiceNow functionalities;
  • Ensure platform stability and performance through upgrades, maintenance, and continuous improvement of ServiceNow architecture and configurations.
Black Pen Recruitment

About Black Pen Recruitment

Black Pen Recruitment is the leading recruitment agency in fintech and cryptocurrency across Africa. From our headquarters in Cape Town, South Africa, we've been at the forefront of specialised recruitment since 2012, carving out a distinct niche in the landscape of financial technology. Our success story is rooted in our ability to identify top-tier talent and match them with leading companies in the industry. With over 180 clients worldwide and over 120,000 candidates in our database, we've built partnerships with Startups, Scale-ups, SMEs, and Corporates, driving growth and innovation every step of the way. We have also expanded our reach into key sectors including e-Commerce, Digital Banking, SaaS, Tech, and Travel/Tourism.

Black Pen Recruitment stands as a dedicated partner in growing your team, with over a decade of experience. Driven by a vision to bridge the gap between talent and opportunity in the growing fintech and cryptocurrency sectors, we've built a formidable team of internationally trained recruiters who share a passion for excellence and dedication. With a strategic presence in Malta, we have established a global footprint, nurturing relationships with clients worldwide. Our journey has been defined by navigating the frontier of finance and technology, driving excellence in every partnership we forge.

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Cape Town, ZA
Year Founded
2012
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