Job Description

Are you looking to accelerate your career and want to work with one of the leading cloud-based platforms? Then you have come to the right place!

We are looking for candidates that can:

• Advise companies on their path to digital transformation with ServiceNow
• Is the customer contact person whenever established business processes need to be changed or automated
• Take responsibility for the functional and technical processing of the projects
• Support the customer in the formulation of requirements and convert them into high level and low level specifications.
• Support the development team in the implementation of requirements and act as a moderator between all parties involved throughout the entire development process.
• Lead expert meetings and moderate workshops
• Document the project process and carry out port mortems at the end of the project

Typical traits of our ServiceNow Solution Architects:

• At least three years of experience as a solution architect with ServiceNow projects
• In-depth knowledge of ServiceNow platform and its selected modules
• Extensive experience with the automation within one or many of the process areas: ITSM, CSM, HR, IRM, ITOM
• Experienced and trustworthy in customer interaction
• Team player who is willing to take responsibility and lead a project team
• ITIL 4 certification
• ServiceNow certifications
• Fluent in Swedish and English