Job Description

Who we are

We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people.
As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

We are looking for a ServiceNow Senior Tester with German to join our team.

What you'll be doing

• Derive test cases from user stories and acceptance criteria
• Execute required tests within ServiceNow
• Create and maintain test documentation and automate tests (e.g., Automated Test Framework)
• Record, analyze and track defects in close coordination with developers and product owners
• Participate in sprint planning, review and retrospectives to ensure quality in the agile process
• Support governance & compliance definition and implementation for testing; coordinate with overarching test manager
• Identify risks, dependencies and optimization potential in the test process
• Create test concepts, test plans and migration concepts; maintain test/automation environments and support test data management

What you’ll bring along

• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience
• At least 7 years of hands‑on experience as a developer, ideally in ServiceNow context
• Solid knowledge of ServiceNow processes and experience with test automation (ATF)
• Relevant certifications ideally
• Experience with agile methods (SAFe/Scrum) and tools such as Jira, Confluence, MS Office, Miro
• Hands-on, flexible and initiative-driven
• Strong communication skills and advanced English and German