Job Description

KPMG Technology Services is our way of creating a strategic advantage and market position in today’s rapidly changing digital environment. We aim to drive and enable the future growth from a technology perspective together with our business units - Audit & Assurance, Tax & Legal and Advisory.

KPMG Technology stretches across the globe and consists of curious minds and invested people that are ready to challenge the status quo. We are now hiring a ServiceNow Platform/Solutions Architect for our internal ServiceNow team that would like to lead the future investment together with us.

KPMG Technology has experienced massive growth and success lately. We today have a joint KPMG Technology for Sweden, Norway, Lithuania, and Latvia. We consist of a group of 100+ ambitious individuals with broad experience and technical skills such as developers, Azure cloud engineers, product owners, scrum masters and much more. We believe in teamwork, different perspectives and diversity and know that this is how we create the best solutions. We are passionate to work in cross functional teams and collaborate closely with each other.

For this position we are looking for someone to join our ServiceNow team that focuses on transforming our support management experience and enable our employees and customers with efficient and automated standard processes.

We are always looking at opportunities where we can leverage ServiceNow even more.

What you’ll do

• Lead design and architecture of ServiceNow solutions that meet stakeholder’s needs while following industry/ServiceNow best practices
• Provide technical evaluation of requirements in relation to the ServiceNow platform architecture, platform capabilities, and industry best practices
• Ensure proposed solutions are secure, scalable, and maintainable
• Collaborate closely with stakeholders to gather and understand business requirements and translate them into technical designs
• Provide technical leadership and mentorship to development teams to ensure the successful execution of ServiceNow projects/operational tasks
• Stay current with ServiceNow platform advancements and emerging trends to drive innovation
• Support ServiceNow Owner for platform health support (performance, manageability, usability, scalability, upgradability, and security)
• Perform assessments and evaluations of existing ServiceNow implementations, offering recommendations for improvements
• Work with automating and optimizing processes in ServiceNow
• Work to optimize the user experience through seamless and user-friendly interfaces
• Support ServiceNow Platform Owner in decision making on platform related technical aspects

Qualifications & skills

• 7+ years of experience working with ServiceNow architecture, development and platform support
• Strong track record in designing and delivering complex ServiceNow solutions, including integrations and custom applications
• Solid understanding of the ServiceNow platform and core modules (e.g. ITSM, ITOM, HRSD, CSM, SecOps, SPM, SAM/HAM, Performance Analytics)
• ServiceNow certifications (CAS/CAD) are highly valued; ITIL and Agile experience are a plus

Personal abilities

• Excellent communication and presentation skills
• Project management and problem-solving expertise
• Leadership abilities to guide the team in technical aspects

What we offer

You will be part of our agile delivery team where you can focus on creating quality solutions while being supported by your teammates which include developers, UI/UX-experts and business analysts.

We tackle all challenges in an agile way; we experiment, evaluate, and adjust without fear of making mistakes, giving you the confidence to push the boundaries in a collaborative environment.

For your personal development you will be assigned a Performance Manager who will be your own career coach. Together, you will set up your individual development plan making sure that you stay up to date on areas that you care about and that your career moves forward at a desired pace.

We offer a positive atmosphere where we promote openness, and we all form the culture together.

We are primarily looking for someone who can join our team in Oslo and be part of the hybrid on-site/remote setup.

Want to make a difference together with us?

We are happy to receive your application as soon as possible, however no later than 1.4.2026.

If you have any questions regarding the position, you are welcome to contact responsible Recruiting Managers Olga Bubnova, olga.bubnova@kpmg.no, Tor Raswill tor.raswill@kpmg.se