iTech AG

ServiceNow Platform Technical Consultant (360)

iTech AG  •  Arlington, VA (Onsite)  •  2 days ago
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Job Description

iTech AG is seeking a technically skilled Platform Technology Consultant to support delivery for a platform implementation initiative, a critical phase of a large-scale transformation to establish and mature a centralized technology platform across the enterprise.
This individual will serve as a key technical resource, accountable for hands-on platform configuration, integration, and deployment activities that drive implementation forward and ensure the platform is built to design specifications and quality standards.

ROLES AND RESPONSIBILITIES

  • Execute hands-on platform configuration, customization, and deployment activities in alignment with design specifications
  • Develop and maintain technical documentation including configuration guides, integration specs, and deployment runbooks
  • Analyze current-state technical environments to identify gaps, dependencies, and migration requirements
  • Design and implement platform integrations with existing enterprise systems and data sources
  • Support data migration activities including mapping, validation, and reconciliation
  • Conduct unit and integration testing to ensure configurations meet functional and technical requirements
  • Troubleshoot and resolve platform issues, defects, and technical blockers across implementation phases
  • Collaborate with architecture and engineering teams to validate technical designs and ensure adherence to standards
  • Participate in technical workstream planning, sprint activities, and delivery tracking
  • Contribute to quality assurance processes, including peer review of technical configurations and documentation
  • Identify and escalate technical risks, dependencies, and impacts to the engagement lead
  • Support environment management including development, test, and production instances
  • Assist in the transition to deployment and post-go-live support phases
  • Other duties as assigned

MINIMUM QUALIFICATIONS

  • 3+ years of experience in platform implementation, systems integration, or technical consulting
  • Hands-on experience configuring and deploying enterprise technology platforms
  • Strong understanding of integration patterns, APIs, and data exchange methodologies
  • Experience working within Agile or structured delivery frameworks
  • Ability to translate technical requirements into actionable configurations and solutions
  • Strong analytical and problem-solving skills with high attention to detail
EDUCATION AND CERTIFICATIONS
  • Bachelor’s degree
PREFERRED QUALIFICATIONS
  • Experience supporting greenfield implementations
  • ServiceNow CSA
  • ServiceNow CIS-ITSM
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.
iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to reasonableaccommodations@itechag.com. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
iTech AG

About iTech AG

iTech AG helps organizations streamline operations by transitioning legacy systems, processes, and workflows into modern platforms through innovative technology solutions.

Founded in 2008, iTech AG is a technology consulting firm that helps federal, state, and commercial organizations achieve better, faster, and more predictable results. Using a wide range of customized and innovating solutions, we modernize our customers' systems and processes to help them unlock their true potential.

Services we provide include:

• Field Service, Facilities and Asset Management

• Grants and Case Management

• Data Integration and Analytics

• Enterprise Portfolio Management

• Integrated IT Operations

• Business and Digital Transformation

In the past, we’ve completed numerous large-scale projects for our customers, including:

• Moving 80,000 users over to Office 365

• Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter

• Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases

• Supporting and maintaining over $62 million of federal IT budget

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Arlington, VA
Year Founded
2008
Website
itechag.com
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