Our client is a pioneering biopharmaceutical company dedicated to discovering and developing next-generation medicines that transform patient lives. Operating at the intersection of cutting-edge science and advanced technology, they foster a highly collaborative and forward-thinking environment. They leverage robust IT infrastructure to streamline their global operations and accelerate life-saving research. By joining this team, you will be playing a critical role in supporting an organization where technological innovation directly impacts human health and well-being.
Are you a visionary architect who views ServiceNow not just as a tool, but as an enterprise-driving engine? We are looking for a ServiceNow Platform Architect to take the steering wheel of our client's platform ecosystem.
In this high-impact role, you won't just be maintaining systems—you will own the architectural roadmap, lead technical strategy, and design sophisticated, end-to-end solutions. As a key member of the ITSM team, you will collaborate with cross-functional stakeholders across IT operations, security, and infrastructure to build a scalable, secure, and high-performing digital ecosystem.
Shape the Architectural Vision: Define and document the long-term roadmap for the ServiceNow platform, ensuring top-tier scalability, performance, and security across ITSM, ITOM, ITBM, and custom apps.
Provide Technical Leadership: Lead technical design sessions, mentor development teams, and act as the trusted advisor for stakeholders on configuration and architectural best practices.
Mastermind Integrations: Design and implement seamless integrations between ServiceNow and third-party systems using APIs, web services, and middleware tools to drive absolute automation.
Drive Governance & Optimization: Establish robust platform governance policies, review code standards, eliminate performance bottlenecks, and ensure strict compliance with industry security practices.
Engage & Influence: Translate complex business requirements into elegant technical solutions, presenting your vision confidently to senior management and key stakeholders.
The Experience: 7+ years of deep, hands-on experience within the ServiceNow ecosystem, moving successfully from implementation to high-level architectural design.
The Module Expertise: Extensive, well-rounded knowledge of ServiceNow modules, specifically ITSM, HRSD, ITAM, ITOM, and ITBM
The Integration Edge: Proven track record of designing complex system integrations and a strong grasp of platform security architecture.
The Leader Mindset: A collaborative communicator who can guide technical teams, influence stakeholders, and clearly document sophisticated processes.
Impact-Driven Work: Your architectural decisions directly support a company working on life-changing medical advancements.
Autonomy & Ownership: You will have a seat at the table to define standards, drive governance, and introduce cutting-edge platform features.
Collaborative Culture: Work alongside elite professionals in IT operations, security, and infrastructure who value innovation over bureaucracy.
Infotree Global was founded in 2002 in a small office in Canton, MI, Infotree Global had a clear mission; To bring the world’s best talent together with the greatest companies producing results through continuous improvement and innovation. From those humble beginnings, Infotree Global has explosively grown from a two-person operation to a global solutions company, functioning in over 150 countries across 5 different continents.
Infotree Global proudly serves more than 250 of the Global 1000, numerous government agencies, and some of the world’s largest nonprofit organizations. Our sustained growth is attributed to our focus and commitment to our thousands of full-time professionals. In today’s market, where high-quality dedicated individuals are in demand; Infotree Global recognizes that an emphasis on understanding, achieving, and exceeding our employee’s goals, aspirations and overall experience is paramount. This “people over profits” mindset has yielded tremendous success for our employees and clients. Our employees have a vast array of assignments available across the world to help achieve and exceed their career goals and our clients have motivated, dedicated, and hardworking professionals on their team. We are here to help the best talent work with the greatest companies to produce innovative results in a variety of industries including but not limited to IT, Engineering, Clinical, Skilled Trades, Finance and Accounting.
Our mission’s success is supported by several industry awards and accolades. If you are looking for a committed and understanding partner, your search ends here.
