1.) 13 years of ServiceNow administration or development experience.
2.) Experience supporting the development, enhancement, and administration of the ServiceNow platform with a primary focus on the Hardware Asset Management (HAM) module.
3.) Understanding of CMDB concepts and IT Asset Management processes.
Our client is looking for a ServiceNow Developer to join their team. The candidate will be required to work onsite in Columbia, MD during the planning and requirements-gathering stages. Development work may be completed remotely; however, testing and demonstrations will need to be conducted onsite.
The IT Asset Management (ITAM) team is seeking a motivated and technically skilled Junior ServiceNow Developer to support the development, enhancement, and administration of the ServiceNow platform with a primary focus on the Hardware Asset Management (HAM) module. This position is part of a newly established IT Asset Management team responsible for designing and implementing enterprise asset management processes, improving data quality, and delivering automation that supports the full hardware asset lifecycle.
The successful candidate will work closely with IT Asset Manager, IT Asset Management Analysts, CMDB Administrators, Infrastructure teams, Desktop (EUC) Support, and ServiceNow Administrators to develop scalable solutions that improve operational efficiency and ensure accurate asset tracking across the organization.
Essential Responsibilities
ServiceNow Development
Configure, develop, and maintain ServiceNow Hardware Asset Management (HAM) solutions.
Develop workflows using Flow Designer to automate asset lifecycle processes.
Create and maintain Business Rules, Client Scripts, UI Policies, Script Includes, Catalog Items, and Record Producers.
Develop Service Catalog requests supporting asset management services.
Assist with ServiceNow upgrades, testing, and release management.
Develop reports, dashboards, and Performance Analytics to support ITAM metrics.
Troubleshoot ServiceNow platform issues and recommend improvements.
Assist in implementing integrations between ServiceNow and enterprise systems.
Maintain technical documentation and development standards.
Hardware Asset Management
Support the implementation and ongoing administration of the Hardware Asset Management module.
Configure asset lifecycle states and hardware models.
Maintain accurate asset records and ensure data integrity.
Assist with stockroom configuration and inventory management.
Support asset receiving, transfers, deployments, returns, repairs, and disposals.
Participate in hardware inventory reconciliation and audit activities.
Assist with software and hardware compliance initiatives.
Support procurement and asset receiving processes.
CMDB & Discovery Support
Assist with CMDB data quality initiatives.
Support ServiceNow Discovery and reconciliation efforts.
Monitor relationships between Configuration Items (CIs) and hardware assets.
Identify and resolve CMDB data discrepancies.
Collaboration & Continuous Improvement
Partner with Infrastructure, Security, Procurement, Desktop Support, and Service Desk teams to improve ITAM processes.
Participate in process improvement initiatives.
Recommend automation opportunities that improve operational efficiency.
Stay current with new ServiceNow features and industry best practices.
Bachelor's degree in Information Technology, Computer Science, Information Systems, or related field, or equivalent experience.
ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist Hardware Asset Management (CIS-HAM) certification or equivalent HAM implementation experience.
13 years of ServiceNow administration or development experience.
Basic knowledge of JavaScript.
Experience with ServiceNow Flow Designer.
Understanding of CMDB concepts and IT Asset Management processes.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Strong attention to detail and organizational skills.
Experience implementing ServiceNow Hardware Asset Management.
Knowledge of ServiceNow Discovery.
Experience with IntegrationHub.
Experience with Import Sets and Transform Maps.
Knowledge of REST APIs.
Familiarity with ITIL processes.
Experience supporting enterprise inventory management.
Healthcare IT experience is preferred.
Technical Skills
ServiceNow Platform
Hardware Asset Management (HAM)
CMDB
Flow Designer
Business Rules
Client Scripts
Script Includes
UI Policies
Catalog Development
JavaScript
Import Sets
Transform Maps
REST APIs
Microsoft Excel
Microsoft Office Suite
Servicenow, asset management, hardware
Servicenow,asset management,hardware
Core Competencies
Customer-focused mindset
Strong analytical and troubleshooting skills
Excellent organizational skills
Ability to manage multiple priorities
Effective written and verbal communication
Collaborative team player
Continuous learning mindset
Attention to detail
Problem-solving and process improvement
Mid-Senior Level
This is a Contract position based out of Columbia, MD.
The pay range for this position is $55.00 - $65.00/hr.
Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
This is a Contract position based out of Columbia, MD.
This position is anticipated to close on Nov 22, 2026.
This is a hybrid position in Columbia,MD.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
We’re TEKsystems and TEKsystems Global Services. We accelerate business transformation for our customers, so they can capitalize on change and master the momentum of technology. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities.
TEKsystems and TEKsystems Global Services are Allegis Group companies.
