iTech AG

ServiceNow Engineer (329)

iTech AG  •  Arlington, VA (Onsite)  •  2 months ago
Expired
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Job Description

iTech AG is seeking a Senior ServiceNow Developer to support a federal program by designing, developing, and enhancing ServiceNow solutions in a secure, scalable, and compliant environment. This role serves as a senior technical contributor responsible for building high-quality platform functionality, developing user-facing portals, and supporting core ServiceNow capabilities aligned to mission and business needs. The ideal candidate brings strong hands-on ServiceNow development experience, deep familiarity with portal technologies, and the ability to work collaboratively within Agile and SAFe delivery environments. This role requires a developer who can translate requirements into maintainable, performant ServiceNow solutions while adhering to federal standards and best practices.ROLES AND RESPONSIBILITIES
  • Design, develop, and configure ServiceNow solutions to support federal program requirements
  • Build and maintain custom applications, workflows, business rules, and UI policies
  • Develop and enhance ServiceNow ITSM, ITOM and CMDB functionality
  • Design, develop, and support ServiceNow portals and web-based user experiences, including Service Portal and/or UI Builder
  • Collaborate with ServiceNow Architects to implement scalable, standards-based solutions
  • Participate in Agile and SAFe ceremonies, including sprint planning, reviews, and retrospectives
  • Perform code reviews and ensure adherence to development standards and best practices
  • Support platform upgrades, patching, and performance tuning
  • Troubleshoot and resolve ServiceNow defects and production issues
  • Ensure configurations and customizations align with federal security and compliance requirements
  • Contribute to technical documentation and knowledge sharing across the team
  • Other duties as assigned
MINIMUM QUALIFICATIONS
  • 3+ years of hands-on ServiceNow development experience
  • Strong experience developing custom ServiceNow applications and platform configurations
  • Proficiency with ServiceNow scripting (JavaScript, Glide APIs)
  • Experience working in Agile or SAFe delivery environments
EDUCATION AND CERTIFICATIONS
  • Bachelor’s degree in computer science, Information Technology, or a related field
  • ServiceNow Certified Systems Administrator (CSA)
PREFERRED QUALIFICATIONS
  • CIS – ITSM certification
SECURITY CLEARANCE
  • Ability to obtain and maintain a Public Trust
  • Pursuant to government contracts, US Citizenship is required
iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to reasonableaccommodations@itechag.com. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.
iTech AG

About iTech AG

iTech AG helps organizations streamline operations by transitioning legacy systems, processes, and workflows into modern platforms through innovative technology solutions.

Founded in 2008, iTech AG is a technology consulting firm that helps federal, state, and commercial organizations achieve better, faster, and more predictable results. Using a wide range of customized and innovating solutions, we modernize our customers' systems and processes to help them unlock their true potential.

Services we provide include:

• Field Service, Facilities and Asset Management

• Grants and Case Management

• Data Integration and Analytics

• Enterprise Portfolio Management

• Integrated IT Operations

• Business and Digital Transformation

In the past, we’ve completed numerous large-scale projects for our customers, including:

• Moving 80,000 users over to Office 365

• Building a Supply Chain Asset Management system that manages over 21,700 tons of commodities every quarter

• Rationalizing, migrating, and modernizing or retiring over 14,000 applications and databases

• Supporting and maintaining over $62 million of federal IT budget

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Arlington, VA
Year Founded
2008
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