Job Description

SPECIFIC DUTIES AND RESPONSIBILITIES

• Work on assigned user stories, including design, development, testing, and deployment of features primarily within the SPM (Strategic Portfolio Management) module.
• Build and maintain automated tests to ensure the quality and reliability of developed functionalities.
• Collaborate closely with cross-functional teams to understand business requirements and translate them into technical solutions.
• Participate in Agile ceremonies (Sprint planning, stand-ups, retrospectives) and contribute to continuous improvement.
• Engage with stakeholders and end users to gather requirements and clarify use cases.
• Demonstrate completed features and solutions to users and stakeholders.
• Contribute to development efforts using JavaScript (ServiceNow)

COMPETENCIES

Core Competencies (Must-have Competencies)

• Bachelor’s degree in Computer Science, Information Systems, or related field.
• Minimum of 3+ years of experience as a ServiceNow Developer (ITSM)
• 2+ years of experience in JavaScript within ServiceNow.
• 2+ years of experience working in Agile environments, using methodologies such as Scrum or Kanban.
• Good communication skills

Complementary Competencies (Nice-to-have)

• Software Development background or experience
• Experience with GitLab or similar version control and CI/CD tools.
• Experience with DevOps practices
• Experience in Testing, or ATF (Automated Testing Framework)
• Interest in learning network technologies and processes.
• Exposure to telecommunications domain or network-related systems.

• Proactive and curious mindset with a willingness to learn.
• Ability to work consistently, meet deadlines, and actively engage with the team daily.

QUALIFICATIONS

Work Conditions

• Work From Home Set-up
• Schedule: 4 PM – 1 AM MNL 4 AM – 1 PM EST