Our Deloitte Enterprise Performance team is at the forefront of enterprise technology, working across finance, supply chain, and IT operations to deliver holistic performance improvement and digital transformation. Join our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions.

Work you'll do

As a Consultant, Technical Transformation on the GPS ServiceNow team, you will be responsible for:

• Supporting ServiceNow application development for an intelligence community client using ServiceNow development best practices and platform capabilities
• Configuring and developing solutions across ServiceNow modules such as Strategic Portfolio Management, Information Technology Service Management, Customer Service Management, and Service Portal
• Collaborating with client stakeholders, information technology personnel, process subject matter specialists, and engineering and support teams to assess processes and identify automation opportunities
• Designing, implementing, testing, deploying, supporting, and operating ServiceNow Robotic Process Automation solutions in the client environment
• Serving as a process engineer, technology implementer, solution developer, and client advisor across the engagement

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines
• Ability to provide clear guidance to others

The team

Deloitte’s Government & Public Services (GPS) practice - our people, ideas, technology and outcomes - is designed for impact. Serving federal, state, & local government clients as well as public higher education institutions, our team of professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

Our ServiceNow offering designs, implements, delivers strategies and technologies to make processes more efficient.

Qualifications

Required:

• Bachelor’s degree
• Active TS/SCI security clearance with an active polygraph
• 2+ years of experience as a ServiceNow Developer or in back-end development
• 2+ years of experience with ServiceNow modules such as Strategic Portfolio Management, Information Technology Service Management, Customer Service Management, or Service Portal
• Ability to work on site 100% of the time in Chantilly, Virginia
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Preferred:

• Master’s degree
• ServiceNow Certified System Administrator (CSA) certification
• Experience administering or managing the ServiceNow platform

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